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Here at Browne & Day, we are the premier new Ford dealership in Londonderry, NI. Established in 1947, we have been providing exceptional service and top-quality Ford vehicles to our customers for over 70 years. Our extensive range of new Ford vehicles, excellent finance options, and dedicated team of experts are just a few reasons why we stand out from the rest.
About Our Services
At Browne & Day, we pride ourselves on offering a comprehensive range of services to cater to all your motoring needs. From new and used Ford vehicles to aftersales services, we have got you covered. Our state-of-the-art showroom houses an extensive range of new Ford vehicles, including the latest models such as the Ford Puma, Ford Focus, and the all-new Ford Kuga. We also have a wide range of used Ford vehicles, all of which are rigorously inspected to ensure they meet the highest standards.
Our aftersales services include servicing, parts, and maintenance, all designed to keep your vehicle running at optimum performance. Our team of expert technicians use only the latest diagnostic equipment and genuine Ford parts to ensure your vehicle receives the best possible care.
Our Values
At Browne & Day, we are committed to providing exceptional customer service, honesty, and transparency in everything we do. We believe in building long-term relationships with our customers, and our dedicated team is always happy to go the extra mile to ensure your needs are met. Whether you're looking for a new or used Ford vehicle, or require aftersales services, we are here to help.
Our History
Established in 1947, Browne & Day has been a household name in Londonderry, NI for over 70 years. Over the years, we have built a reputation for providing exceptional service, quality vehicles, and excellent customer care. Today, we are proud to be the premier new Ford dealership in Londonderry, NI, and we look forward to continuing to serve our customers for many years to come.
Overall Experience
The majority of customers have had a positive experience with Browne & Day, with many praising the dealership's excellent customer service, friendly staff, and efficient after-sales support.
Positive Feedback
- Many customers have praised the dealership's old-school customer service, saying it's like stepping back in time.
- The staff at Browne & Day have been described as friendly, helpful, and knowledgeable.
- Several customers have reported having a pleasant experience, with issues resolved promptly and efficiently.
- The dealership's ability to deliver cars to customers' doors and provide regular updates has been praised.
- The food counter and forecourt have also been mentioned as a positive aspect of the dealership.
Negative Feedback
- A small number of customers have reported negative experiences, including issues with stock availability and disputes over repairs.
- One customer reported a disappointing experience with a used car purchase, citing issues with the vehicle and poor customer service.
- Another customer reported a negative experience with a repair, citing high labour costs and a lack of resolution to the problem.
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