We care with heart because.
Macklin Care Homes is a trusted leader in senior care, offering compassionate and individualized care across a network of exceptional care homes throughout Northern Ireland. With over 30 years of experience, we understand the unique needs of our residents and are dedicated to providing holistic care that celebrates individual dignity and wellbeing.
Our Vision
Our vision is to create a welcoming and nurturing environment where older adults can thrive in comfort, receiving personalized care that respects their individuality and enhances their quality of life.
Our Values
At the heart of our philosophy are four core values:
- Compassion: We treat every resident with dignity, respect, and empathy.
- Integrity: We uphold the highest ethical standards and provide transparent, accountable care.
- Empowerment: We collaborate with residents to create personalized plans that reflect their unique needs and preferences.
- Connection: We foster a sense of community and belonging by encouraging social interaction and meaningful activities.
Our Services
Our comprehensive care services include:
- Personal care and assistance with daily living activities such as dressing, bathing, and medication administration.
- Therapeutic and recreational activities to stimulate minds and foster social engagement.
- Dietary services featuring delicious home-cooked meals tailored to individual needs and preferences.
- Laundry and housekeeping services to create a comfortable and welcoming environment.
- 24/7 nursing care provided by experienced and qualified staff.
Why Choose Macklin Care Homes?
Our commitment to excellence is reflected in:
- Experienced and compassionate staff who are dedicated to providing individualized care.
- Purpose-built care homes designed to promote comfort and safety.
- A focus on holistic care that addresses physical, emotional, and social needs.
- Ongoing training and development programs for our staff to stay updated with the latest care practices.
Overview of Ratheane Private Nursing Home
Positive Aspects
The facility provides top-notch care for seniors in a warm and welcoming environment. The staff are highly trained, experienced, and dedicated to providing personalized care to each individual resident. The home features comfortable lounges, outdoor spaces, and communal dining areas, creating a comfortable and homely atmosphere for its residents.
Staff Excellence
The staff at Ratheane are friendly, attentive, and always willing to go the extra mile to ensure that residents are happy and comfortable. They take the time to get to know each resident and their unique needs and preferences, developing personalized care plans that meet their specific requirements.
Concerns with Laundry and Clothing
Residents' clothing is consistently being misplaced or lost, despite the use of name tags. Other residents' clothing is often put in the wrong rooms, suggesting a lack of attention to detail. The laundry system appears to be overwhelmed, with only one person responsible for over 80 residents.
Poor Quality of Life
Residents are often confined to their rooms all day, every day, leading to a boring, cold, and lonely experience. The food quality is also subpar, with one reviewer generously rating it a 3 out of 10.
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