Experts in Rentals - Your Partner in Lettings
At Ur-Place, we pride ourselves on being a well-established independent agent, specialising in residential lettings since 2008. With years of experience, we have built a reputation for providing an unparalleled level of service to our clients. As a completely independent agent, we do not adopt a one-size-fits-all approach, ensuring that our services are tailored to meet the unique needs of each individual.
Our Approach
At Ur-Place, we understand that every property is unique, and every landlord has different needs. Our experienced and knowledgeable team will work closely with you to provide an honest and accurate valuation of your property. We will never overvalue your home in an attempt to secure your business. Instead, we will provide you with the most informed and credible pricing advice, using comparable evidence to ensure that your property is priced correctly in order to attract the right tenants.
Personal Touch
At Ur-Place, we understand that building relationships is crucial to the success of our business. We are a company that is committed to providing exceptional customer service, ensuring that every client feels valued and supported throughout the letting process. Our dedicated team of experts will work tirelessly to find the perfect tenant for your property, ensuring that your property is well-maintained and well-represented.
Expertise
Our team at Ur-Place has extensive knowledge of the local property market, ensuring that your property is marketed effectively to the right audience. We are members of The Property Ombusdman (TPO) and Client Money Protect (CMP), giving you peace of mind that your property is in good hands.
What Our Clients Say
At Ur-Place, we are proud of our excellent reputation, which is evident in the numerous testimonials we have received from satisfied clients. From helping clients find their dream home to managing properties and providing exceptional customer service, we are dedicated to delivering exceptional results.
Overall Experience
The reviews highlight a largely positive experience with Ur-Place, with many customers praising the company's professionalism, responsiveness, and helpfulness.
Positive Feedback
- Customers appreciated the friendly and supportive staff, particularly Mr. Gaz, Hassan, Sarah, and Cat, who provided excellent service and made the renting process smooth and hassle-free.
- Many reviewers commended the company's professionalism, responsiveness, and value for money.
- The staff's positive attitude, enthusiasm, and willingness to help were repeatedly mentioned as a highlight of the experience.
Negative Feedback
- Two reviewers had negative experiences, citing issues with the quality of rental properties and a lack of concern from the company when problems arose.
- One reviewer was unhappy with the lack of communication and attention to their concerns, feeling that the company did not take their complaints seriously.
- Another reviewer felt that they were unfairly denied a rental opportunity due to their nationality.
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