Website Call now
Website
Call

Improving Lives, One Connection at a Time.

Our Vision

At The Aerial Man Scotland, we empower homes and businesses across the Lothians, Borders, and Fife with cutting-edge audio-visual solutions and security systems. Driven by a passion for technology and a commitment to excellent customer service, we strive to create a seamless and enriching tech experience for every client.

What We Do

We are proud to offer a comprehensive range of services, encompassing:

Television & Audio Installation

  • Installation of televisions, screens, and audio equipment of all sizes and brands.
  • Expertise in wall-mounting, mirror TVs, and outdoor installations.
  • Comprehensive audio solutions, including surround sound systems and speaker installation.

Satellite & Aerial Installation

  • Installation and repair of digital TV aerials and satellite dishes.
  • Consultation and recommendation of the most suitable equipment for your location and needs.
  • Free site surveys and no-obligation quotations.

Home & Business Security

  • Professional installation of CCTV systems, alarms, and access control solutions.
  • Security system tailored to your specific requirements and budget.
  • Emphasis on simplicity and user-friendliness for seamless security.

Additional Services

  • High-speed internet solutions including 4G and 5G aerial installations.
  • Data networking and cable management services.
  • Smart home device installation and configuration.

Our Team

Our team comprises highly skilled and certified technicians who are passionate about technology and dedicated to delivering exceptional customer service. We are committed to:

  • Providing personalized recommendations and solutions.
  • Explaining technical concepts in simple, understandable terms.
  • Addressing your needs promptly and efficiently.

Our Values

At The Aerial Man Scotland, we stand by:

  • Integrity: We operate with transparency and honesty.
  • Passion: We embrace technology and its power to enhance lives.
  • Customer Focus: We prioritize your needs and deliver exceptional service.
  • Quality: We stand by our work and prioritize attention to detail.

Our Commitment

We are committed to continuous improvement and staying at the forefront of the industry. Our dedication to innovation and customer satisfaction ensures that you receive the best possible tech experience.

Reviews
Positive: The Aerial Man provides exceptional service and has many happy customers.
Negative: There are some negative reviews, with issues around customer service and expectations.

Outstanding Service

The Aerial Man provides exceptional service from initial enquiry to completion of the job. The engineers are knowledgeable, courteous, and professional, taking the time to ensure the job is done perfectly. Many customers have praised the company for their prompt responses, expert installation, and attention to detail.

Case Studies

The review highlights several instances of excellent service. Jo Gray praises the company for their prompt response to her initial enquiry and the engineer's lovely and helpful nature. Similarly, Alexander Austin and Wil praise the team for their professionalism and attention to detail, including running cables through walls and tidying up indoor cables. Liz D. commends the team for fitting an aerial on the roof, hiding cables, and removing an old redundant sky dish.

Expert Installations

The company's expertise in installation is evident in the reviews. Mark installed Wi-Fi and Sonos cabling for Andrew Nicoll, while Billy and William removed and replaced old aerials on a chimney, clearing years of old cables and ensuring all owners and tenants had a service.

Customer Service

The Aerial Man prioritizes customer service, responding promptly to enquires and managing expectations. The company is patient, kind, and friendly, listening to customers' concerns and providing excellent communication.

Negative Reviews

However, there are some negative reviews worth noting. Intergalactic M. experienced poor customer service, with a quote not being returned despite a promise to do so. Craig Johnson was unhappy with the final cost and lack of response to his emails.

Review The Aerial Man Scotland

Be the first to review The Aerial Man Scotland.

Write a Review