Expert Services with a Personal Touch
At Shoe Doctor Dereham, we are proud to be a family-run business, situated in the heart of Dereham town centre. Since taking over the shop in 2006, we have been dedicated to providing a friendly and efficient service to our customers. Our team is passionate about delivering exceptional quality and value, ensuring that every customer leaves our shop feeling satisfied and happy with the services they have received.
Our Services
We offer a wide range of services, including key cutting, shoe repairs, dry cleaning, and laundry services. Our key cutting service is comprehensive, and we can cut most household door keys, as well as keys for windows, cars, bikes, desks, or lockers. We also sell key rings, fobs, and other key accessories. Our shoe repair services are just as extensive, covering heels, soles, and zips, as well as selling a wide range of leather treatments, polishes, dyes, laces, insoles, and many shoe accessories to keep your footwear in excellent condition.
In addition to our key cutting and shoe repair services, we offer a 5-7 day dry cleaning and laundry service, which includes duvets, upholstery, and more. Our wedding dress cleaning service typically has a 1-2 week turnaround. We also stock a wide selection of items, including alterations and repairs, lighters, umbrellas, walking sticks, trophies, hip flasks, wallets, trinket boxes, compact mirrors, utility knives, and gifts. Furthermore, we carry out engraving, watch battery replacement, and stock a range of watch straps.
Our Goal
At Shoe Doctor Dereham, our goal is to provide exceptional customer service, ensuring that our customers are completely satisfied with the services they receive. We strive to build long-lasting relationships with our customers, and we are committed to delivering high-quality services at affordable prices.
Why Choose Us
By choosing Shoe Doctor Dereham, you can rest assured that you will receive a professional and friendly service. Our experienced team is dedicated to providing exceptional quality and value, and we are confident that you will be delighted with the services we offer. Whether you need a simple key cutting service or a more complex shoe repair, we are here to help.
Positive Experiences
The majority of customers have had excellent experiences with the shop, praising the friendly and quick service, excellent pricing, and high-quality products. Many customers have recommended the shop to others, citing the helpful and knowledgeable staff, brilliant service, and great customer service. Some customers have even referred to the shop owner as an ambassador for shopkeepers, highlighting their exceptional service.
Negative Experience
However, one customer had a negative experience, citing poor customer service and a bad attitude from the gentleman behind the counter.
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