Acton Drainage Ltd is a leading provider of drainage, plumbing, and building maintenance services in the North West. With a strong commitment to delivering a fresh and highly professional standard, we have been serving both domestic and commercial clients throughout the region since 2009. Our dedicated team, boasting over 80 years of combined industry experience, is devoted to fulfilling our mission of providing 24-hour solutions across Cumbria, Lancashire, Merseyside, Greater Manchester, West Yorkshire, and North Staffordshire.
At Acton Drainage Ltd, we take pride in our extensive range of services, including domestic drainage, plumbing, emergency roofing repairs, and general building repairs. We operate round the clock, every day of the year, guaranteeing the availability of expertly trained and DBS checked engineers to address your concerns promptly and efficiently.
Domestic Services for Homeowners
As the North West's leading specialists in domestic drainage and maintenance services, we cater to a diverse range of homeowner needs. From drain unblocks and cleaning to plumbing, emergency roofing repairs, and general building repairs, we have got you covered 24/7. Our competitive rates are transparent and upfront, with no hidden charges, ensuring peace of mind for our valued clients.
Our domestic services include:
- Domestic Drainage: Our expertise covers all aspects of domestic drainage, including drain unblocks, cleaning, repairs, and preventative maintenance.
- Plumbing: From minor leaks to major installations, we handle all plumbing needs with skill and professionalism.
- Emergency Roofing Repairs: We promptly address emergencies, ensuring the safety and integrity of your home.
- General Building Repairs: Our experienced team manages various building repairs, restoring your property to its prime condition.
Commercial Services for Businesses
Established since 2009, we bring a fresh and highly professional standard to the commercial sector. Our comprehensive range of services includes jetting and cleaning, CCTV surveys, repair works, preventative maintenance, jet vac tankers, and facilities maintenance. With a 24-hour, 365-day emergency service, we ensure there is always an engineer available when you need us most.
Our special operations unit houses the latest crawler camera system, specifically designed for CCTV surveys, including homeowner surveys. Our fleet of Jet Vac Tankers offers a whole package to all our commercial clients.
At Acton Drainage Ltd, we believe in providing our customers with a competitive, quality, safe, and environmentally friendly service, ensuring complete customer satisfaction without hidden charges. We are proud members of SMAS, CSCS, Water Industry and Homeserve Approved Contractors, and Registered Waste Carriers.
Expertly Trained Engineers and Modern Equipment
To maintain our exceptional service quality, we invest heavily in the training of all engineers, ensuring their expert knowledge and full CRB checks. Our extensive fleet of vehicles and the latest equipment enable us to provide an efficient and professional service, completing jobs on time and to the highest standard. We value our customers' feedback, conducting a comprehensive review of all jobs undertaken and integrating this information to continuously improve our service.
Un satisfactory Experience with Acton Drainage
Acton Drainage has received numerous negative reviews from customers, with many describing their experience as unprofessional, unreliable, and downright deceitful. Several reviewers have reported being conned into paying for work that was never done, or having appointments cancelled repeatedly.
Communication Issues
Many reviewers have expressed frustration with the lack of communication from the company, with some even reporting being spoken to disrespectfully by staff. Leanne, the office manager, was particularly criticized for her rude behavior.
Poor Workmanship
Reviewers have also expressed disappointment with the quality of work, with some claiming that work was not done or was of poor quality. One reviewer reported having to deal with a constant odor in their house due to a sunken soil pipe, which was not addressed by the company.
Threats and Misleading Practices
Several reviewers have reported receiving threatening emails demanding payment for services that were not provided. Others have complained about being charged for work that was never done, or having to deal with invoices that seem to be from a different company altogether.
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