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Business Details
30 Years
experience
Trusted Travel Insurance Solutions in Guildford
Established in 1996, Voyager Travel Insurance has built a reputation as a trusted provider of comprehensive travel insurance solutions. We specialise in offering tailored policies including single trip, annual, family, and Schengen visa insurance, alongside specialist coverage for expatriates and high-risk destinations. Our commitment to affordability and reliability is underscored by our Financial Conduct Authority (FCA) authorisation and our four consecutive Feefo Platinum Trusted Service Awards. In 2024, we strengthened our market position through the acquisition of Navigator Travel Insurance Ltd, ensuring continued excellence in service and coverage.

Our policies provide protection for medical emergencies, cancellations, baggage, and missed departures, with up to 10 million in emergency medical expenses cover. We prioritise customer convenience through a 24/7 online portal for policy management and maintain transparent communication via dedicated UK-based support. Our expertise extends to niche markets such as wedding insurance and motorcycle touring, reflecting our adaptability to diverse travel needs. With a focus on innovation and client-centricity, we remain dedicated to delivering value-driven insurance solutions across Europe and beyond.
Services
Travel Insurance European Breakdown Cover Schengen Visa Insurance Family Travel Insurance Annual Travel Insurance Expat Travel Insurance Motorcycle Tour Insurance Wedding Insurance High-Risk Destination Cover Medical Condition Insurance
Details
  • Year established: 1996
Highlights and features
  • We offer 29 years of expertise in travel insurance solutions.
  • Our policies are FCA-authorised for regulatory compliance and trust.
  • We provide 24/7 online policy management access for customers.
  • Our team delivers specialist coverage for high-risk destinations and medical conditions.
  • We maintain transparent pricing with no hidden fees.
Associations and certifications
  • Financial Conduct Authority
What people say
Feefo Platinum Trusted Service Award 24/7 online portal access Comprehensive medical coverage Specialist policies available Transparent pricing
Services
Travel Insurance
Our travel insurance policies protect against unforeseen events including medical emergencies, trip cancellations, and lost baggage. Designed for single trips, annual travel, and family holidays, coverage extends to Europe, Schengen countries, and worldwide destinations. With up to 10 million in emergency medical expenses cover and 5,000 for cancellations, we ensure financial protection while prioritising ease of claims processing and 24/7 customer support.
Schengen Visa Insurance
Tailored for Schengen visa applicants, this insurance meets EU requirements with minimum 3 million medical cover and repatriation assistance. Valid across all Schengen countries, it includes cancellation benefits and compliance with strict visa application regulations. Ideal for tourists and business travellers requiring certified proof of coverage during visa submission processes.
European Breakdown Cover
Providing emergency roadside support and vehicle recovery across 35 European countries, this service covers cars, motorcycles, and campervans. Benefits include replacement transport, accommodation assistance, and trailer recovery. Designed for drivers seeking reliable breakdown protection during continental trips, ensuring minimal disruption to travel plans.
Family Travel Insurance
Specifically structured for family holidays, this policy includes 'kids go free' benefits on select plans. Coverage extends to medical emergencies, trip interruptions, and baggage loss, with flexible options for single parents and blended families. Annual and single-trip variants accommodate varying travel frequencies while maintaining cost-effectiveness for multi-person bookings.
Medical Condition Insurance
Specialist policies covering thousands of pre-existing medical conditions without age limits for single trips. Provides up to 10 million in emergency medical treatment costs and 5,000 for cancellations related to health issues. Designed to ensure peace of mind for travellers with chronic or managed health conditions requiring additional insurance safeguards.
People
Caledon MGA Ltd
Authorised Insurer
Caledon MGA Ltd, trading as Voyager Insurance Services, has arranged travel insurance since 1996. Regulated by the Financial Conduct Authority, they specialise in consumer and wholesale policies while maintaining Feefo award-winning service standards.
Questions
What does Voyager travel insurance cover?
Our policies cover medical emergencies, trip cancellations, baggage loss, and missed departures. Additional options include winter sports, cruise cover, and pre-existing medical conditions.
When should I purchase travel insurance?
Buy insurance immediately after booking your trip to ensure cancellation coverage from the outset. Policies remain valid for up to 18 months for long stays.
Is Voyager regulated by UK authorities?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 305814 for all our insurance arrangements.
Can I get cover for pre-existing medical conditions?
Yes, our Able2Travel policy covers thousands of pre-existing conditions without age limits for single-trip policies in specified regions.
How do I access policy documents?
Existing customers can access 24/7 policy documents via our online portal using the email address provided during purchase for immediate document retrieval.
What areas does Voyager insure?
We provide coverage across Europe, Schengen countries, and worldwide destinations including specialist policies for UK expatriates and high-risk regions.