Manor Property Letting Agents Ltd, located at 4 Albert Road, Colne, BB8 0AA, has been a trusted name in the property letting industry since 2018. Our company is built upon a rich legacy of excellence, having taken over from Manor Property Management, who had been established since 1984. As a reputable letting agent, we understand the importance of selecting tenants wisely and ensuring the correct documentation is obtained. With a list of clients eagerly waiting, we are always in need of landlords with properties to rent.
Our Services
At Manor Property Letting Agents Ltd, we pride ourselves on offering a comprehensive range of services designed to meet the unique needs of our clients. These services include:
- Letting Management Service: This service includes carrying out a free rent appraisal, advertising your property on various internet and social media portals, and interviewing prospective tenants. We also draw up all legal documentation, take up references, collect deposits and bonds, and collect rent on your behalf. Furthermore, we liaise with third parties such as local authorities, current landlords, banks, and employers, and conduct regular checks on properties, reporting back to you. We also handle short-term lettings due to working away and other associated services you may require.
- Gas Safety Checks, Electrical Checks, Energy Performance Certificates, and General Maintenance: We understand the importance of maintaining a safe and well-cared-for property. As such, we offer gas safety checks, electrical checks, energy performance certificates, and general maintenance services.
- Find a Tenant Only Service: If you prefer to handle the day-to-day management of your property, we offer a Find a Tenant Only service. We market your property, prepare the legal documents prior to the commencement of the tenancy, and then leave the rest to you.
Our Fee Structure
Our fee structure is straightforward and transparent. We charge a fixed percentage of the rent we collect for every property rented out successfully. We are happy to provide free advice over the telephone, and should you wish to take matters further, we offer a free valuation for renting purposes. Rest assured, costs are only incurred when your property is successfully rented out.
In conclusion, at Manor Property Letting Agents Ltd, we aim to ensure your property is safe, well-cared-for, and that you receive a good return on your investment. We are accredited by Safe Agent and strive to uphold the highest standards of professionalism and integrity in all that we do.
Overall Experience
Manor Properties seems to have a mixed bag of experiences, with a blend of excellent service and unacceptable treatment. On the positive side, several customers have commended the company's staff for being helpful and accommodating. Specifically, Cathy in the office has been praised for her exceptional customer service, going above and beyond to assist clients, even outside of office hours.
Challenges
However, not everyone has had a seamless experience with Manor Properties. One reviewer, Delva Kuha, had a disastrous encounter, describing the staff as "outrageous and rude" with "very poor phone manners". This negative review highlights a stark contrast to the positive experiences of others.
Conclusion
Despite the mixed reviews, Manor Properties has managed to establish a loyal customer base, with one reviewer expressing gratitude for the company's continued support in managing their property. While some clients have had issues, the company's excellent customer service and helpful staff have won over others.
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