At Thames Windows and Doors Ltd, we pride ourselves on being a pioneering glazing company that prioritizes customer needs and satisfaction above all else. With years of experience in the glazing industry, we have honed our expertise in providing top-notch supply and installation services for windows, doors, rooflights, and conservatories across London and the South East.
Our Services
We understand that every project is unique, and we strive to provide tailored solutions that meet the specific needs of our customers. Our extensive range of products includes UPVC, timber, and aluminium windows, as well as bifold doors, sliding doors, and entrance doors. We also offer a variety of rooflights, including sky lanterns and flat rooflights, to bring natural light into any home.
Our team of experts works closely with customers to ensure that every project is completed to the highest standards of quality and craftsmanship. We source only the highest-quality products from reputable manufacturers, which come with a 10-year guarantee for added peace of mind.
Window and Door Design Tools
At Thames Windows and Doors Ltd, we believe in making the designing process as seamless as possible. Our composite front door designer tool allows customers to visualize and customize their doors with ease, ensuring a perfect fit for their home. Our window and door design tools enable fast and accurate quotes, giving customers the freedom to choose the best option for their project.
Working Alongside You
We take pride in our ability to provide a personalized service, where every customer has a dedicated account manager to guide them through the entire process. Our extensive knowledge of the glazing industry ensures that we can offer multiple options for every project, meeting all budgets and requirements.
At Thames Windows and Doors Ltd, we are committed to ensuring that every project runs smoothly, providing the highest level of service and expertise to our customers. Whether you're looking for windows, doors, or rooflights, we have the perfect solution for you.
Customer Satisfaction with Thames Windows and Doors
Positive Experiences
The majority of customers have praised Thames Windows and Doors for their excellent customer service, timely installation, and high-quality products. Several reviewers appreciated the company's helpfulness, politeness, and tidiness during the installation process. Many customers have expressed satisfaction with the finished result, citing excellent quality products and a smooth installation process.
Negative Experiences
Some customers have expressed disappointment and frustration with Thames Windows and Doors, citing issues with mismanaged expectations, delivery dates, and customer support. A few reviewers have reported problems with condensation, missing hardware, and poor communication from the company. Additionally, some customers have experienced difficulties with cancellation fees and an unresponsive customer service team.
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