We make shipping simple! Consolidators to the World
JLB International Ltd., a renowned freight services company, was incorporated in 1989 as a Non Vessel Operating Common Carrier (NVOCC) and International Freight Forwarding Company. Today, we have expanded our core business, which saw the formation of subsidiaries/associates: JLB Shipping & Logistics Ltd (UK), Enterprise Caribbean Inc Limited, Johnson's International Freight Network Ltd (JIFNET) and ISOCON-JLB International Ltd, a joint venture partnership fostering collaboration with a Scottish engineering entity.
At JLB International Ltd., we believe in the power of networking. As such, we have strategically aligned ourselves with Best-in-Class partners and affiliates from around the world, thus giving us the ability to handle your logistics requirements from almost any corner of the globe, without sacrificing the high levels of service that our customers have come to expect from us. The result is that we are a 'One Stop' logistics provider and we are constantly recognized for our work. We most recently won the coveted Jamaica Times UK 2014, Entrepreneur Award.
Our Services
We offer a comprehensive range of freight services, including Ocean Freight, Air Freight, Multimodal Transportation, Haulage and Distribution, Customs Clearance, and Additional Services. Our Ocean Freight service provides reliable and efficient transportation of goods across the globe, while our Air Freight service ensures fast and secure transportation of time-sensitive cargo. Our Multimodal Transportation service offers a seamless combination of transportation modes to meet your specific needs. Our Haulage and Distribution service provides door-to-door delivery of goods, while our Customs Clearance service ensures smooth and efficient clearance of goods through customs. Our Additional Services include specialized services such as project cargo handling, warehousing, and distribution.
Our Mission and Vision
Our mission is to be a performance leader in the provision of Freight Forwarding, Logistics, and Supply Chain Management services. We seek to achieve operational excellence and industry-leading customer satisfaction through our diversified portfolio of services. We will also provide creative and innovative solutions designed to exceed the expectations of our customers, agents and principals. Our vision is to establish JLB International Ltd. as a true global Supply Chain Management Solutions Company. To this end, we strive to consistently deliver compelling solutions that add value to our customers' operations.
Our Network
We have a vast network of affiliates and partners to facilitate our freight forwarding and affiliated services. We are members of International Federation of Freight Forwarders Associations (FIATA), World Cargo Alliance (WCA), American Moving & Storage Association (AMSA), International Association of Movers, Freight Forwarders Association Of Jamaica (FFAJ), and many more.
Customer Reviews
The reviews for JLB Shipping Company are mixed, with some customers expressing satisfaction with the service and others experiencing issues with delivery and customer service.
Quality of Service
Some customers have praised the company for providing prompt and professional service, with drivers being punctual and respectful. Others have reported delays and difficulties with receiving their shipments, with some even expressing disappointment and frustration with the company's communication style.
Communication
Several customers have mentioned that the communication from the company was inconsistent, with some staff being unresponsive or failing to follow up on issues. This has led to delays and difficulties in resolving problems.
Port Issues
A few customers have reported issues with port fees and charges, which have added to the overall cost of shipping. Additionally, some customers have been charged extra fees for services such as customs clearance.
Recommendations
Despite some criticisms, many customers have reported positive experiences with JLB Shipping Company. Several have recommended the company, praising their professionalism, courtesy, and efficient service.
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