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HERE FOR YOU AND YOUR PETS

Nestled in the heart of Pickering, The Pet Store offers a delightful blend of quality products, expert advice, and unwavering customer care for all your furry companions. Owned and run by passionate animal lovers Matt and Kay, alongside their beloved Collie Nelson, our mission is to be your trusted partner in ensuring your pet's happiness and well-being.

Friendly Service & Expertise

Step into our welcoming store and be greeted by a friendly smile from our knowledgeable staff. We're always happy to chat about your furry friend, offer helpful advice on products, and provide tailored guidance on pet care. Whether you're a seasoned pet owner or welcoming a new furry member into your family, we're here to support you every step of the way.

Unique & Quality Products

Beyond the usual shelves of mass-produced items, we carefully curate a selection of high-quality products that cater to diverse pet needs. We prioritize small, independent suppliers and innovative brands, offering you unique and effective solutions for every paw-ticular challenge.

Competitive Prices & Value

We believe in offering exceptional value for money without compromising quality. We regularly compare our prices to ensure we offer competitive rates, ensuring you get the best products at fair prices.

Supporting Our Local Community

We believe in fostering local partnerships and giving back to the community. We proudly support our local dog rescue, Ryedale Dog Rescue, by donating essential supplies and participating in their fundraising events.

Always Here for You

Whether you need friendly advice, have questions about a product, or require assistance with an order, our dedicated team is always ready to help. You can reach us through phone, email, or simply stop by our store for a personal chat.

Reviews
Positive: Friendly staff, great service, high-quality products, convenient location, personalized service.
Negative: Limited parking for larger vehicles.

Customer Reviews Summary

The pet store has been well-received by customers, with a majority of reviews praising the friendly and welcoming staff, great service, and high-quality products.

Positive Feedback

  • Customers appreciate the knowledge and helpfulness of the owners, Kay and Matt, who are always ready to assist with any pet-related queries.
  • The variety of pet products available, including treats, toys, and accessories, is seen as a significant advantage.
  • The shop's convenient location and easy parking make it accessible for customers.
  • Many customers appreciate the personalized service and the owners' willingness to go the extra mile, such as providing advice on pet care and making special orders.
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