Fixing your boiler, maintaining your peace of mind
Heat UK is a leading independent boiler repair and service specialist, serving homes in the North East of England for over 40 years. With a team of highly skilled engineers and a commitment to exceptional customer service, we are your trusted partners in keeping your home warm and comfortable.
Our Expertise
Our skilled engineers are Gas Safe registered and have extensive experience in all aspects of boiler repair, servicing, and installation. We offer a comprehensive range of services including:
Repairs
- Emergency boiler breakdowns
- Routine servicing and maintenance
- Comprehensive repairs for all major brands and models
Servicing
- Annual boiler checks to ensure optimal performance and safety
- Comprehensive diagnostics and repair of any identified issues
Installation
- Efficient installation of new boilers and heating systems
- Comprehensive consultation to find the right solution for your needs
Safety & Efficiency
- Gas Safety Inspections
- Smart control installations for increased convenience and energy efficiency
Why Choose Heat UK?
- Experienced Engineers: Our team has decades of combined experience and are experts in all aspects of heating systems.
- Personalized Service: We take the time to understand your individual needs and provide tailored solutions.
- Fast Response: We prioritize responsiveness and will get to you quickly in the event of emergencies.
- Transparent Communication: We provide clear and concise explanations about every step of the process and costs involved.
Our Values
At Heat UK, we are committed to:
- Customer Satisfaction: We strive to provide unparalleled customer service and ensure your complete satisfaction.
- Integrity: We adhere to the highest ethical standards and operate with transparency.
- Quality: We use only the highest quality parts and materials to ensure long-lasting solutions.
- Sustainability: We are dedicated to promoting energy efficiency and reducing environmental impact.
Positive Reviews
Heat UK has received several 5-star reviews from satisfied customers. Many applauded the company's prompt service, professionalism, and expertise. Engineers were praised for being friendly, knowledgeable, and informative, taking the time to explain issues and solutions. Many customers highlighted the value for money, citing the quality of work and the prompt resolution of issues.
Negative Reviews
Unfortunately, Heat UK has also received several 1-star reviews, expressing disappointment and frustration with the company's service. Customers complained about poor communication, missed appointments, and a lack of professionalism. Some described feeling desperate and distressed, dealing with multiple engineers and repeated issues. Several customers reported that Heat UK failed to fix the original problem or made excuses for their inability to do so.
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