"Step out in style" with SR Shoes
At CycleZone, we are passionate about providing top-notch cycling gear and accessories to enthusiasts of all levels. Our mission is to deliver exceptional quality, unparalleled customer service, and expert advice to help you take your cycling experience to the next level.
Our Story
CycleZone was founded by a group of avid cyclists who were frustrated with the lack of specialized cycling stores in their area. They set out to create a one-stop-shop where cyclists could find everything they needed to fuel their passion. Today, we are proud to offer an extensive range of products from leading brands, as well as expert guidance from our knowledgeable staff.
Services
We understand that every cyclist is unique, with their own specific needs and preferences. That's why we offer a range of services designed to cater to individuals and teams alike. From custom bike builds to personalized fittings, our expert technicians are dedicated to ensuring that your equipment is tailored to meet your exact requirements. We also offer bike maintenance and repair services, as well as workshops and training sessions to help you improve your skills and knowledge.
Our Promise
At CycleZone, we are committed to providing the highest level of customer satisfaction. We promise to listen to your needs, offer expert advice, and deliver exceptional quality products and services. We believe that cycling should be a fun and rewarding experience, and we're dedicated to helping you achieve your goals, whether you're a beginner or a seasoned pro.
Our Team
Our team is comprised of passionate cyclists who are dedicated to delivering exceptional customer service. From our knowledgeable sales staff to our expert technicians, we're all united by our love of cycling and our commitment to excellence. We're here to help you, and we look forward to serving you.
Positive Reviews
The majority of reviews praise the shop for its high-quality products and excellent customer service. Reviewers highlight the owner's knowledge, helpfulness, and willingness to go the extra mile to ensure customer satisfaction. They also commend the shop for its extensive range of products, efficient delivery, and prompt responses to issues.
Negative Reviews
However, some reviewers express disappointment with their experiences. One reviewer mentions receiving a different bike than ordered, with scratches and broken components. They were offered inadequate compensation and faced difficulties with returns and refunds.
Quality of Products
Reviewers often praise the shop for its quality products, with some mentioning specific brands and models. However, one reviewer had issues with a new bike, specifically with the frame, dropper post, derailer, and crankset. They suggest that the shop's quality control processes may need improvement.
Customer Service
Many reviewers commend the shop's customer service, citing helpful and prompt responses to queries and issues. Some reviewers have experienced issues with delivery and returns, but these were generally resolved satisfactorily.
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