Redzebra Software

Welcome to RedZebra, your trusted partner for field service management solutions. We are a dedicated team of professionals, committed to providing you with powerful and configurable software that seamlessly connects your field service engineers with your office-based team. Our cloud-based solution is designed to streamline your business processes and improve your customer service.

Our Services

At RedZebra, we offer a comprehensive suite of services, tailored to meet the unique needs of your business. Our field service scheduling software provides a robust Call Logging and Service Management package. This system also facilitates real-time communication with your engineers in the field, using a variety of devices, thereby accelerating paperwork and reducing time delays and costs.

Here's a closer look at some of our field service management system features:

• Customer Management: We understand the importance of customer data management in delivering excellent service. Our software ensures that you have all the necessary information at your fingertips, enabling you to offer the best possible service to your customers.

• Engineer Job Management: Running a service business involves juggling numerous calls and tasks. Our software simplifies this process, allowing you to manage engineer jobs more efficiently.

• Stock Management: Keeping track of stock levels, especially when they are in different locations, can be challenging. Our software helps you manage your stock effectively, ensuring that you have what you need, where you need it.

• Job Quoting: When quoting for work, first impressions are crucial. Our software helps you make a great impression with professional, detailed quotes.

• Invoicing: Billing customers shouldn't be a time-consuming task. Our software simplifies the invoicing process, linking it with individual calls to ensure that each job is invoiced promptly and accurately.

• Reporting: Data is key to making informed business decisions. Our software provides detailed reports, helping you analyses your data and make decisions that benefit your business.

The Benefits of Field Service Management Systems

At RedZebra, we believe in the transformative power of field service management systems. Here are just a few of the ways our software could benefit your business:

• Enhanced Communication: Our software enables better two-way communication, reducing mobile bills, making scheduling more efficient, providing engineers with more information, and eliminating issues with poor handwriting.

• Avoidance of Duplication: With our software, you only need to enter information once. This reduces the risk of errors, speeds up the process, and creates a centralised database of service information.

• Cost Savings: Our software helps you save money by speeding up paperwork, eliminating duplication, reducing work in progress, and streamlining your accounting processes.

• Time Savings: Our software speeds up logging and reporting calls, allows different engineers to work on ongoing problems, and helps you control driving hours, returns to office, and lone working issues.

• Improved Customer Service: Our software helps you offer the best possible service to your customers. It provides historical data for first-time fixes and simplifies customer satisfaction monitoring.

Flexible Deployment Options

Whether you're office-based or need to access your software from anywhere, we can adapt our fsm software to suit your business operation. Choose between an on-premises or cloud-based solution to best meet your needs.

Start your journey towards streamlined operations and greater time and cost efficiencies today. Contact us to learn more about how RedZebra's field service management software can help your business.