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Powering your home and business with expert electrical solutions

Established in 1998, Direct Trade (Yorkshire) Ltd is one of the UK's largest manufacturers and trade only suppliers of PVCu windows, doors, conservatories, composite doors, and aluminium bi-folding doors. Based in Doncaster, we operate out of a 100,000 sq ft facility where we manufacture PVCu windows and doors, composite doors, conservatory roofs, and aluminium products. Our factories have seen significant investment in new high-tech machining centres.

As a nationwide trade only supplier, we supply window installers and tradesmen across the UK. We have a fleet of over 30 vehicles, including 7.5 tonne Ford Cargo's and Mercedes Sprinter panel vans, enabling site deliveries. Our main site is also home to our Trade Counter, where we supply windows and doors to tradesmen and window installers in Doncaster and the surrounding areas.

Why Choose Us

We are real people working in partnership with our customers. We offer flexible nationwide deliveries, and our extensive quality control process ensures that our products meet the highest standards. Our expert advice and technical support are always available, and we offer complete conservatory packages. All of our products are fully tested and accredited, and we guarantee 'A' rated windows as standard.

Our Products

We manufacture PVCu windows using Veka Halo System 10 and Rustique window systems, two of the leading profiles on the market today. Our PVCu entrance doors are manufactured using the Veka Halo System in either System 10 or Rustique. We also manufacture PVCu French Doors and PVCu Patio Doors. In addition, we offer complete conservatory packages to window installers and tradesmen throughout the UK.

Our aluminium products are manufactured using the Stellar or AluK systems, with profiles available in single and dual colour options. We also offer lantern roofs, composite doors, and a range of hardware options from leading brands such as Ultion, Maco, and Yale.

Nationwide Deliveries

We offer twice weekly nationwide deliveries, direct to site if required. Our office-based and field technical support teams are always available to help with any queries or issues you may have.

Reviews
Positive: The positives comments highlight the company's helpful staff, quality products, and good after-sales service.
Negative: The negative comments criticize the company's handling of Covid-19 protocols, poor quality products, and inadequate customer service.

Staff Performance

The staff at Direct Trade have been praised for being helpful and courteous. Carole Bishop, a 5-star reviewer, mentioned that the staff were very helpful and advised her to try another place when they didn't have what she needed. Mark Kennett, another 5-star reviewer, has dealt with Direct Trade for over 17 years and has few complaints about the company, with good experiences with the staff.

Quality of Products

However, there have been some issues with the quality of products. Jan Szewieczek, a 1-star reviewer, complained about the poor quality of manufacturing and the lack of customer care. Matthew Wilkinson, a 1-star reviewer, reported receiving roofing bars with damaged rubbers, while Paul Moss, another 1-star reviewer, had a faulty door that took months to resolve.

Covid-19 Concerns

Several reviewers have expressed concerns about Direct Trade's handling of Covid-19 protocols. John Theofficial Lipsyncking, a 1-star reviewer, contracted Covid-19 while working at the company and alleged that the company breached major Covid-19 rules and laws by not isolating his colleagues. John Tinkler, another 1-star reviewer, also reported contracting Covid-19 at the workplace and accused the company of not following proper protocols.

Delivery and Customer Service

Christopher Gregory, a 1-star reviewer, had issues with delayed delivery and poor communication, while Dogfish Pest, another 1-star reviewer, complained about the poor standard of food at a carvery and poor service. Paul Moss, a 1-star reviewer, also had issues with poor customer service and long delays in resolving a faulty door.

Conclusion

Direct Trade has received mixed reviews, with some customers praising the staff and quality of products, while others have reported issues with quality, customer service, and Covid-19 protocols.

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