A Family-Run Business Serving West Somerset and Beyond
Tony Brooke Carpets & Flooring Ltd is a family-run business based in Williton, run by husband and wife team Tony and Jo Brooke. With over 30 years of experience in the flooring industry, Tony has become a trusted expert in all aspects of flooring, offering a comprehensive and personalized service to clients.
Extensive Flooring Options
We offer a wide range of flooring options to cater to every need and preference, including:
- Carpet: From luxurious natural fibers to practical synthetics, discover the perfect carpet for your home.
- Vinyl: Durable and moisture-resistant, perfect for kitchens, bathrooms, and high-traffic areas.
- LVT: Realistic wood-effect flooring, ideal for creating a warm and welcoming atmosphere.
- Natural Flooring: Embrace the beauty of wood or stone with our stunning selection of solid wood and stone flooring.
- Wood & Laminate: Affordable and stylish options to achieve the perfect look in any room.
- Wet Room Flooring: Specifically designed to withstand moisture and humidity.
- Rugs & Mats: Add warmth, comfort, and style to your home with our diverse range of rugs and mats.
Tailored Services for Every Customer
We take pride in offering a personalized and professional service to every customer. Our services include:
- Warehouse Access: Visit our large warehouse and browse through our extensive selection of flooring options, remnants, and off-cuts.
- Home-Choose Service: Sit back and relax as Tony visits your home, measures your space, and presents a curated selection of samples in the comfort of your own home.
- Repairs & Installations: From minor repairs and re-stretches to full installations, we can handle all your flooring needs.
- Leveling & Preparation: Ensure your new flooring is installed on a perfectly prepared surface with our expert leveling and preparation services.
Quality & Customer Care
At Tony Brooke Carpets & Flooring Ltd, we are committed to providing our customers with quality products and exceptional service. We take pride in our attention to detail, craftsmanship, and ability to meet and exceed your expectations.
Overall Impression
The reviews are overwhelmingly positive, with most customers praising the team's professionalism, good workmanship, and excellent customer service.
Professionalism and Customer Service
All reviewers highlight the professionalism and friendliness of the staff, from the sales team to the installation team. They praise the team's politeness, helpfulness, and efficiency in getting the job done. Many reviewers mention specific instances of exceptional service, such as Tony Brooke's presence at the measurement stage and Jo's updates by phone.
Quality of Work
The reviewers are extremely satisfied with the quality of work, praising the attention to detail and the finished product. Many mention specific features, such as the exact match for a moth-eaten carpet, and the high-quality materials used.
Price
While not all reviewers comment on the price, those who do mention that it was reasonable and good value for the quality of work provided.
Conclusion
Tony Brooke's & Co. has clearly set the bar high for customer service and quality workmanship. With an overall rating of 5 stars, the majority of reviewers are extremely satisfied with their experience and would highly recommend the company.
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