Transforming Spaces, One Floor at a Time
At Brook Flooring, we pride ourselves on the exceptional customer service we provide. Our friendly and informative staff will advise and assist you and always allow you to take home samples to ensure your new flooring complements your decor. As one of the south coast's established, professional flooring retailers, we use our experience and knowledge to ensure that you will always be satisfied with the end result. With our own team of skilled fitters, we can manage the project from beginning to end.
Our Commitment to Quality
We are committed to providing only the finest quality flooring products and exceptional customer service. Our experienced staff are dedicated to helping you find the perfect flooring solution for your home, boat, or commercial space. We offer a comprehensive range of flooring options, including carpets, wood flooring, luxury vinyl tiles, stair runners, underlays, and more. Our team of expert fitters will ensure a seamless installation process, ensuring your new flooring is installed to perfection.
Our Services
We offer a wide range of services, including:
- Residential Flooring: From carpets to wood flooring, we have the perfect solution for your home.
- Commercial Flooring: We supply and fit flooring for commercial properties, including offices, restaurants, and retail spaces.
- Boat Flooring: Our expert fitters can install flooring on boats of all sizes.
- Free Estimating and Consultation: Our knowledgeable staff will provide you with a free estimate and consultation to help you make an informed decision.
Why Choose Us?
At Brook Flooring, we pride ourselves on our commitment to exceptional customer service, quality products, and expert installation. With our own team of skilled fitters and extensive range of flooring options, we are the south coast's go-to flooring specialists.
Overall Experience
The reviews suggest a mixed experience, with some customers having an excellent experience and others having a dreadful one.
Customer Service
Positive Experience
Some customers have praised the company's customer service, with comments such as "Fantastic customer service" and "Friendly staff when ordering". This suggests that the company has a strong focus on providing excellent customer service.
Negative Experience
However, one customer had a terrible experience with the fitter, who was described as "very rude and Nasty". This suggests that the company may have some inconsistencies in their staffing and training.
Pricing and Quality of Work
Positive Experience
Some customers have praised the company's pricing, with comments such as "good price" and "Very reasonably priced". Additionally, the quality of work has been praised, with comments such as "highly skilled fitter", "top workmanship", and "amazing workmanship by the fitting team".
Negative Experience
However, one customer had a negative experience with the pricing, describing it as "Overpriced". Additionally, the same customer mentioned that the carpet was "fitted wrong", suggesting that the company may have some quality control issues.
Be the first to review Brook Flooring.
Write a Review
