Transforming Spaces, One Floor at a Time
At Hilton Suzuki, we pride ourselves on providing exemplary customer service and a hassle-free car buying experience. Our team is dedicated to helping you find your perfect vehicle, whether it's a brand new Suzuki or a high-quality used car.
Our History
Established with a mission to provide exceptional customer service, we have built a reputation for honesty, openness, and respect. We believe that every customer is highly valued, and we strive to build long-lasting relationships with our customers.
Our Services
We offer a wide range of services designed to make your car buying experience as smooth as possible. From our extensive selection of new and used cars to our state-of-the-art service centre, we have everything you need under one roof.
Our new car range includes the latest Suzuki models, including the Ignis, Swift, Swift Sport, Vitara, S-Cross, Swace, and Jimny. We also have a comprehensive range of used cars, all of which are thoroughly inspected and prepared to the highest standards.
In addition to our sales department, our service centre provides a range of services, including MOTs, servicing, and repairs. Our team of experienced technicians is dedicated to providing the highest levels of customer satisfaction, using only genuine Suzuki parts and the latest diagnostic equipment.
Our Mission
Our mission is simple: to provide a car buying experience that is second to none. We want to ensure that every customer leaves our dealership feeling valued, respected, and completely satisfied with their purchase. We believe that if we treat every customer with respect, honesty, and openness, they will want to return to us again and again, and recommend us to their friends and family.
Find Us
With two convenient locations in Bedford and Bishops Stortford, we are easily accessible from the M1, M11, and A1(M) motorways. Our showrooms are open seven days a week, and our friendly team is always happy to welcome you and answer any questions you may have.
Sales Experience
The sales team at Hilton Suzuki received high praise from customers, with many mentioning the helpful and friendly nature of the staff. Keith and Darren were specifically named as being excellent in their roles, providing a stress-free experience for customers. The team were polite, accommodating, and knowledgeable, making the car-buying process smooth and enjoyable.
Customer Service
Customers were impressed with the customer service at Hilton Suzuki, describing it as "excellent", "friendly", and "welcoming". The staff were helpful, honest, and made customers feel at ease. The dealership was praised for its professional approach, with no pressure sales tactics.
Staff
Individual staff members, such as Keith, Darren, and Nick, were praised for their exceptional service. Customers appreciated their patience, knowledge, and willingness to help.
Facilities and Process
The showroom and facilities at Hilton Suzuki were described as clean and well-maintained. The process of buying a car was smooth, with customers appreciating the ease of transaction and the helpful guidance provided by the staff.
Vehicle Quality
Customers were happy with the quality of their vehicles, with one customer praising the immaculate condition of their new Suzuki Vitara.
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