At Bridle Opticians, we pride ourselves on providing exceptional eye care services to our patients in Felpham and East Wittering. As an independent optician, we are dedicated to providing personalized service, tailored to each individual's unique needs. Our team of qualified and experienced professionals, led by David Bridle, has been serving the local community since 2004.
Our Philosophy
Our philosophy is simple: we believe that everyone deserves the best possible eye care, and we strive to provide just that. We understand that every person is unique, and that's why we take the time to get to know you and your eyes. Our goal is to provide high-quality eye care and eyewear, with a focus on personal, professional care. We don't just sell glasses and contact lenses; we help people see the world in a whole new way.
Our Services
At Bridle Opticians, we offer a wide range of services designed to meet the unique needs of our patients. From comprehensive eye exams to glasses and contact lenses, we have everything you need to see your best. Our team of experts will work with you to determine the best course of treatment for your eyes, whether you need a simple eye exam or more advanced treatment for conditions like dry eye or myopia.
Why Choose Bridle Opticians?
So why choose Bridle Opticians? For starters, we're an independent optician, which means we're not bound by the same quotas and targets as larger chains. We're free to focus on what matters most: you. Our team of experts will take the time to listen to your needs, answer your questions, and work with you to find the perfect solution for your eyes. We're not just an optician; we're your partner in eye care.
Our Commitment to Excellence
At Bridle Opticians, we're committed to excellence in everything we do. From our state-of-the-art facilities to our highly trained staff, we're dedicated to providing the best possible care for our patients. We're proud to be registered with the General Optical Council and members of the Association of British Dispensing Opticians, ensuring that our patients receive the highest level of care.
Overall Experience
The reviews of Bridle Opticians are mixed, with both positive and negative feedback.
Positive Aspects
- Friendly and welcoming staff
- Good selection of frames at various price levels
- Discount offered for second pair of glasses
- Efficient and professional service
- Excellent vari-focal lenses
- Staff going the extra mile, such as hand delivering glasses to a customer
Negative Aspects
- Some customers experienced poor customer service, including being locked out of the practice and being dictated to by staff
- Instances of staff being unwelcoming, unfriendly, and unprofessional
- Some customers felt uncomfortable and judged by staff while choosing frames
- Poor treatment of children, including being talked down to and ignored
Specific Incidents
- A customer was not allowed in for their appointment on time and was forced to wait outside
- Another customer was subjected to a rude and unprofessional optician who failed to empathize with their child
- A customer's prescription was consistently incorrect, leading to discomfort and frustration
Be the first to review Bridle Opticians.
Write a Review
