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At Heat Mat, we're proud to be one of the UK's leading electric underfloor heating specialists, supplying and specifying high-quality systems to professionals and homeowners alike. Our systems are handmade in Europe and covered by Lifetime or Extended Warranties, giving you peace of mind and ensuring that your underfloor heating system meets the highest standards of quality and reliability.
Our Services
We offer a wide range of services to cater to your underfloor heating needs. From our award-winning underfloor heating mats to our innovative undertile heating cables, decoupling membrane, and WIFI thermostats, we have everything you need to create a warm and comfortable living space. Our bespoke service allows us to work closely with you to design a system that meets your unique requirements, whether you're a homeowner, installer, architect, or specifier.
Our underfloor heating systems are designed to be energy-efficient, easy to install, and maintenance-free. We also offer a range of floor covering options, including tile, stone, laminate, wood, and carpet, to ensure that your underfloor heating system integrates seamlessly with your existing flooring.
Why Choose Heat Mat?
At Heat Mat, we're committed to providing exceptional quality, innovative products, and outstanding customer service. Our systems are designed to be safe, reliable, and efficient, and we're proud to have earned a reputation as one of the UK's leading electric underfloor heating specialists.
Our Mission
Our mission is to provide high-quality, energy-efficient underfloor heating systems that meet the needs of our customers, while also promoting sustainable and environmentally friendly practices. We're dedicated to continuous improvement, investing in research and development to ensure that our products and services remain at the forefront of the industry.
Our Values
At Heat Mat, we value quality, innovation, and customer satisfaction. We believe in building long-term relationships with our customers, and we're committed to providing exceptional service and support throughout the entire process, from initial consultation to installation and beyond.
Customer Service Excellence
The reviews highlight the exceptional customer service provided by the company. Prompt Response and Resolution is a common theme, with customers receiving swift assistance and replacement of faulty products within a short timeframe, often on the next day.
Product Quality and Ease of Use
The products are described as straightforward to use, and one customer has had a system installed for 2-3 years without any issues, demonstrating their reliability.
Competitive Pricing and Fast Delivery
One reviewer praised the company's competitive pricing, beating a competitor's quote by a significant margin. Fast Delivery is also a notable aspect, with one customer receiving their order the next day, pre-9 am.
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