Delivering excellence, one clean at a time!
Company Profile
Rushmoor Taxis is the largest taxi company serving Aldershot, Farnborough, and the nearby towns and villages of Ash, Ash Vale, Tongham, Farnham, Fleet, Cove, Mytchett, Frimley, and Sandhurst since 1978. We are a professional taxi company operating a large fleet of dedicated taxi vehicles, including the iconic London Black Cab, recognisable all over the world. Our non-stop, around-the-clock service provides you with a 24-hour, 7-days-a-week taxi service for your every need, whether a short local trip or to a major airport. All our drivers are checked and vetted by the CRB (Criminal Records Bureau) to ensure the safe transportation of the young and vulnerable. Our drivers also have NVQ training to assist people with special needs.
Our Services
We offer a wide range of services to cater to your every need. Our 24-hour taxi service ensures that you can travel safely and comfortably at any time of the day or night. We also provide airport and dock transfers, group bookings, long-distance taxis, and sporting event transportation. In addition, our emergency courier service is available for those urgent deliveries. Our taxi mobile app allows you to book your taxi in just a few swipes, making it easy and convenient to get around.
Our Commitment
At Rushmoor Taxis, we are committed to providing a reliable, pleasurable, and safe taxi service to our customers. We value honest feedback from our customers, which helps us to continually improve our service. Our fully trained staff use a state-of-the-art, fully computerised, data dispatch system, which combined with our GPS system, efficiently assigns the nearest taxi to you, saving you waiting time. When we arrive at your address, our system automatically rings you to let you know that your taxi is outside.
Company History
Rushmoor Taxis has a rich history, dating back to 1978. Over the years, we have continuously updated our services and expanded our fleet to meet the growing demands of our customers. From introducing electric taxis to our fleet to launching a new dispatch system, we have always strived to innovate and improve our services.
Summary of Reviews
Positive Experiences
- Punctuality and Efficiency: Many reviewers praised the company's punctuality and efficient service, with some mentioning that the drivers arrived promptly and were friendly.
- Polite and Friendly Drivers: Several reviewers complimented the drivers, stating that they were polite, friendly, and made an effort to engage in conversation.
- Good Customer Service: A few reviewers mentioned that the customer service was helpful and resolved issues efficiently.
Negative Experiences
- Poor Customer Service: Many reviewers expressed frustration with the company's customer service, citing rude or unhelpful responses to issues.
- Late or No-Show Drivers: Several reviewers reported that drivers were late or failed to arrive, causing inconvenience and disappointment.
- Overpricing and Hidden Fees: Some reviewers complained about the company's pricing, stating that they were overcharged or had hidden fees added to their fares.
- Lack of Communication: Some reviewers mentioned that the company failed to communicate effectively, leaving them uncertain about their bookings or issues.
- Disability Issues: A few reviewers reported negative experiences related to the company's handling of disability requests, including being dropped off in inconvenient locations or being left stranded.
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