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Experienced Drainage & Plumbing Solutions in North Wales
CSS Drainage Services is a family-run drainage and plumbing company operating throughout North Wales. We have earned a reputation as a reliable and efficient provider of comprehensive drainage solutions for both commercial and residential clients.
Our Services
We offer a diverse range of services designed to address all your drainage and plumbing needs, including:
Emergency Services
- 24/7 emergency call out service for blocked drains, leak repairs and other urgent situations.
- Rapid response time to minimize damage and restore functionality.
Preventative Care
- CCTV drain surveys to identify potential problems before they escalate.
- Regular pump & drain cleaning to prevent blockages and ensure optimal performance.
- Comprehensive inspections and maintenance plans tailored to your individual needs.
Repair & Replacement
- Skilled drainage engineers experienced in repairing and replacing all types of drainage systems, including:
- Burst water main repairs & replacements
- Re-rounding and fibre drain installations
- Drain excavation and regrading
- Pump repairs and replacements
Additional Expertise
- Commercial plumbing services
- Graffiti removal and cleaning
- Tree root removal
- High-pressure water jetting for drain cleaning
Our Commitment
At CSS Drainage Services, we pride ourselves on:
- Quality: We use high-quality materials and adhere to the highest industry standards.
- Efficiency: Our experienced team works quickly and diligently to minimize disruption to your daily life.
- Customer Service: We prioritize open communication and provide regular updates throughout the process.
- Competitive Prices: We offer cost-effective solutions tailored to your specific needs.
Choose CSS Drainage Services for
- Expertise in all aspects of drainage and plumbing
- Responsive and reliable service
- Transparent communication and pricing
- Customer-focused approach
- Family-run business committed to quality and value
Get in touch today for a free consultation and discover the difference CSS Drainage Services can make for you!
Overall Experience
The reviews highlight a mixed bag of experiences with CSS Drainage, with some customers having positive encounters while others faced issues with the company's service.
Positive Aspects
Professionalism and Efficiency
Many customers praised the company's professionalism, punctuality, and efficiency in resolving their drainage issues. The engineers were courteous, polite, and explained the problems and solutions clearly.
Reasonable Pricing
Several reviewers appreciated the company's reasonable pricing, which was seen as competitive and value for money.
Responsive Service
Some customers commended the company's prompt response to their calls and enquiries, with issues being resolved quickly and effectively.
Negative Aspects
Poor Communication
A significant number of customers expressed frustration with the company's poor communication, including unreturned calls, broken promises, and lack of follow-up.
Unreliability
Some reviewers reported that the company failed to show up for scheduled appointments, did not respond to enquiries, or cut off phone calls.
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