Business Details
17 Years
experience
Emergency
services
Trusted Independent Funeral Directors in Leicester
Established in 2009 by Paul Pender, our family-run business was founded on the principle of providing deeply personal and unique funeral services tailored to each family's needs. In 2012, Paul was joined by his son Jack, ensuring our commitment to compassionate care continues across generations. Our team of dedicated professionals brings extensive experience in arranging funerals with sensitivity, attention to detail, and respect for individual wishes. We maintain a strong reputation for treating every family as if they were our own, offering support during times of bereavement with professionalism and empathy. Our facilities include a Chapel of Rest with private viewing options, and we provide comprehensive guidance on burial, cremation, and prepaid funeral plans. We pride ourselves on offering eco-friendly coffin options, traditional services, and unique transport solutions including hybrid hearses and horse-drawn processions.Our 24/7 availability ensures families can access immediate support whenever needed, while our partnerships with local florists and third-party service providers allow us to coordinate every aspect of memorial arrangements seamlessly. We actively support charitable donations through managed collection systems and provide free government bereavement assistance via the Tell Us Once service. Our team's expertise extends to handling complex logistical requirements, special music arrangements, and order-of-service coordination, ensuring every funeral reflects the individuality of the person being remembered. This unwavering dedication to personalized service has earned us consistent positive feedback from families who appreciate our thoughtful approach and professional execution.
Services
Funeral Arrangements
Prepaid Funerals
Eco-Coffins
Funeral Transport
Chapel Viewings
Bereavement Support
Order of Service
Charity Donations
Tell Us Once Service
Memorial Planning
Details
- Year established: 2009
Highlights and features
- Family-run business with 13 years of local experience
- Offer eco-friendly funeral options and traditional services
- Provide 24/7 emergency support for immediate assistance
- Maintain private chapel facilities for personal viewings
- Coordinate horse-drawn and hybrid vehicle processions
What people say
Personal and unique service
Thoughtful with sensitivity
Best service experienced
Made difficult time easier
Handled everything with care
Services
Funeral Arrangements
We create personalized funeral services tailored to individual wishes and cultural requirements. Our experienced team coordinates all aspects including venue bookings, officiant arrangements, and floral tributes. With 13 years of expertise, we ensure every detail reflects the deceased's personality while providing emotional support to grieving families.
Eco-Friendly Coffins
Our environmentally conscious coffin range includes biodegradable materials and custom colour choices. We help families make eco-conscious decisions without compromising dignity. From traditional wooden caskets to innovative green alternatives, our selection supports sustainable funeral practices while maintaining respectful memorial options for all budgets.
Funeral Transport
We offer hybrid Mercedes hearses, horse-drawn carriages, and specialist vehicles including vintage trucks and motorcycles. Our diverse fleet accommodates unique transport requirements while maintaining environmental responsibility. All vehicles receive regular maintenance to ensure reliability during sensitive occasions, with options for both modern and traditional funeral processions.
Chapel of Rest
Our private remembrance rooms allow families to spend time with loved ones before services. The facility includes three dedicated chapels and comfortable waiting areas for larger groups. We provide flexible viewing times with advance appointments available outside regular hours, ensuring families can say goodbye at their own pace in a respectful environment.
Prepaid Funerals
Our prepaid funeral plans let individuals arrange and fund their memorial services in advance. We offer transparent pricing with protection against future cost increases. This service provides peace of mind through detailed planning options, ensuring personal wishes are respected while relieving families from decision-making during difficult times.
People
Paul Pender
Company Director
Founder of Paul Pender & Son with over 13 years' experience in funeral services. Established the business in 2009 to provide personalized care during bereavement. Specialises in coordinating complex funeral arrangements while maintaining compassionate support for grieving families.
Jack Pender
Company Director
Joined the business in 2012, bringing fresh perspectives to traditional funeral services. Works closely with families to create meaningful memorials. Focuses on expanding eco-friendly options and modern transport solutions while upholding family values of compassionate care and professionalism.
Tracy Pender
Business Manager
Manages day-to-day operations and client communications. Ensures smooth coordination of funeral services across all locations. Provides administrative leadership while maintaining the company's commitment to personal service and attention to detail in every arrangement.
Karen
Funeral Arranger
Experienced funeral arranger with specialist knowledge of local cemetery and crematorium regulations. Assists families with practical arrangements while offering compassionate guidance. Ensures all logistical details are handled efficiently during challenging times, maintaining the company's high service standards.
Mitch
Mortuary Manager
Oversees mortuary operations and facility maintenance. Ensures all premises meet strict hygiene and presentation standards. Manages equipment and vehicle maintenance to guarantee reliable service delivery, supporting the team's ability to provide dignified funeral arrangements at all times.
Questions
What funeral services do you offer?
We provide traditional funerals, eco-friendly options, prepaid plans, and special transport arrangements including horse-drawn processions.
Are you available outside office hours?
Yes, our 24/7 emergency service ensures support is available whenever needed, with immediate assistance guaranteed.
Can I personalise funeral arrangements?
Absolutely - we specialise in creating unique memorials through custom music, colour-themed coffins, and tailored procession vehicles.
Do you help with government paperwork?
Yes, we assist with the Tell Us Once service to report deaths to multiple government organisations simultaneously.
What transport options are available?
Our fleet includes hybrid hearses, vintage vehicles, motorcycles, and horse-drawn carriages for distinctive funeral processions.
How do you handle charitable donations?
We manage donation collections and distributions, operating a dedicated client account for transparent charity contributions.
