Frame Your Memories with Excellence
At Picture Frames Direct, we take pride in being a UK-based manufacturer and supplier of high-quality photo frames for all sizes. With over twenty years of experience in the framing industry, we have established ourselves as a trusted and reliable partner for both public and private sectors.
Our commitment to excellence is reflected in every aspect of our business, from the skilled employees who craft each frame in our UK-based facility to the strong relationships we have built with our suppliers to ensure continuity of product lines. We understand the importance of meeting our customers' needs, and our response times are always tailored to individual requirements, whether you're an enterprise or an individual.
Our Services
We offer a wide range of services to cater to your framing needs. From standard photo frames to bespoke requests, we have a vast selection of frames to choose from, including ornate frames, wood moulding, and special occasion frames. Our certificate frames are particularly popular, and we offer a unique service where we can insert certificates for you at no extra cost and return them in alphabetical order, making life easier for you.
We also provide mounts for frames upon request, and our prices are competitive, with discounts available for large orders. All our frames are individually shrink-wrapped to ensure safe delivery, and we are happy to make frames to any other size if requested.
Why Choose Us?
Whether you order our top-quality frames or our budget-friendly options, the service we offer remains unparalleled. We value your custom and strive to provide the best possible experience for you. Our frames are made with the highest quality materials, and we are proud to be a UK-based manufacturer, ensuring prompt delivery and excellent customer care.
Our Values
At Picture Frames Direct, we are committed to providing excellent customer service, delivering high-quality products, and building strong relationships with our suppliers and customers. We believe in meeting our customers' needs, and our response times are always tailored to individual requirements. We value your custom and strive to provide the best possible experience for you.
OVERALL EXPERIENCE
The customer reviews for Picture Frames Direct are predominantly positive, with most customers expressing their satisfaction with the service and quality of the frames they ordered.
POSTIVE COMMENTS
The customers praise the website's ease of use, quick delivery, and perfect packaging. Many customers have commented on the excellent customer service, with several mentioning how helpful and knowledgeable the staff are. The quality of the frames and mounts is also highly praised, with many customers expressing their satisfaction with the finished product.
NEGATIVE COMMENTS
One customer had a negative experience with her order, stating that the custom mounts she received were not the sizes she had requested. She was asked to send photos of the sizes on a tape measure, which she did, but was told that the tape measure was incorrect. This led to a frustrating exchange with the company.
SUMMARY OF REVIEWS
The majority of the reviews are 5-star ratings, with only one customer giving a 1-star rating. The positive reviews praise the company's website, service, and quality of products. The negative review highlights a potential issue with custom orders and communication with the company.
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