Putting patients at the heart of everything we do
At Car Parts Brakes, we are dedicated to providing our customers with the best possible experience when it comes to purchasing car parts online. With a vast range of products to choose from, we are confident that we can meet the needs of any car owner, regardless of the make and model of their vehicle. Our team of experts is always on hand to offer advice and guidance, ensuring that our customers can find the right product for their specific requirements.
Our Services
We understand that when it comes to car maintenance and repair, time is of the essence. That's why we offer a same-day dispatch service on all orders placed before a certain time, ensuring that our customers can get back on the road as quickly as possible. Our customer helpline is also available to answer any questions or queries that our customers may have, and our team is always happy to offer advice on the best products for specific needs.
We are proud to offer a wide range of car parts and accessories, including brakes, engine components, exhausts, and more. Whether our customers are looking for a replacement part for a routine service or are undertaking a more major repair, we are confident that we can provide the products they need. We are also committed to offering the best possible prices, with discounts of up to 85% off certain products.
Our Commitment to Quality
At Car Parts Brakes, we are committed to providing only the highest quality products to our customers. That's why we source our products from leading manufacturers and suppliers, and ensure that every item is thoroughly tested and inspected before it is dispatched. We are also proud to be a Trustpilot accredited business, and our customers can be confident that they are purchasing from a reputable and trustworthy supplier.
Our Goal
Our goal is to become the go-to online retailer for car parts and accessories in the UK. We aim to achieve this by providing our customers with an unrivalled level of service, offering the best possible prices, and ensuring that our products are of the highest quality. We are constantly striving to improve and expand our range of products, and we are committed to providing our customers with the best possible experience.
Customer Reviews Summary
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Service and Communication
- Customers praised the brilliant and trustworthy service, quick delivery, and good communication with the company's staff.
- Positive comments highlight staff members' proactive checks to ensure correct orders and follow-up calls to confirm delivery and satisfaction.
Product Quality and Pricing
- High-quality parts were delivered, and customers appreciated the significant savings compared to dealership or independent garage prices.
Issues with Delivery and Customer Service
- A few customers experienced delays in delivery, and some were not satisfied with the company's response to their complaints, including lack of communication and refusal to refund premium shipping charges.
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