Business Details
11 Years
experience
Emergency
services
Expert Drainage Solutions Across the UK
Smart Drain UK has evolved from a one-man operation into a team of 28 drainage specialists serving commercial, residential, and insurance clients nationwide. Founded over a decade ago, our expertise spans CCTV surveys, drain lining, subsidence investigations, and emergency unblocking, supported by accreditations from CHAS, Safe Contractor, and the National Association of Drainage Contractors. We adhere to WRc standards and are ISO9001-certified, prioritising safety, transparency, and minimal disruption. With engineers across the UK and a central office in Rugby, we combine advanced technology with reliable service to address drainage challenges efficiently. 
Services
CCTV Drain Surveys
Drain Repairs
Drain Lining
High-Pressure Jetting
Emergency Unblocking
Subsidence Investigations
Septic Tank Services
Insurance Drain Work
Leak Detection
Trial Pits
Details
- Year established: 2015
Highlights and features
- We provide 24/7 emergency drain unblocking services.
- We offer clear reporting with CCTV surveys and video footage.
- Our team follows strict health and safety regulations.
- We hold a 9.96 Checkatrade rating for reliability.
- We are accredited by industry bodies such as CHAS and Safe Contractor.
Associations and certifications
- CHAS
- Safe Contractor
- ISO9001
- National Association of Drainage Contractors
What people say
Expert repairs
Prompt response
Professional team
Reliable service
Clear reporting
Services
CCTV Drain Surveys
Using advanced cameras, we conduct thorough drain inspections to identify blockages, cracks, or root intrusion. Ideal for commercial properties, this service minimises disruption while providing detailed reports and video footage. Our surveys support informed repair decisions and compliance with industry standards.
Drain Lining
Our trenchless drain lining solutions repair damaged pipes without excavation. A resin-impregnated liner is inserted and cured to create a durable, watertight seal. This method is cost-effective, swift, and ideal for pipes under driveways or landscaped areas, ensuring minimal property disruption.
Emergency Unblocking
Available 24/7, our emergency unblocking service addresses urgent drainage issues. High-pressure jetting and mechanical cutting clear blockages swiftly, restoring functionality. We prioritise rapid response to prevent property damage, ensuring businesses and homeowners experience minimal downtime.
Subsidence Investigations
We perform detailed subsidence investigations using trial pits and soil testing to identify causes like tree root damage or soil shrinkage. Our reports include root analysis and remedial recommendations, such as installing barriers, to protect properties from further structural movement.
Septic Tank Services
From inspections to upgrades, we ensure septic tanks meet environmental regulations. Services include compliance checks, installations, and maintenance. We advise on modern treatment plants that treat wastewater before discharge, ensuring legal adherence and preventing fines for non-compliant systems.
People
Richard
Founder
Richard founded Smart Drain UK over a decade ago, growing it from a single van operation to a 28-strong team. His leadership ensures technical excellence and a focus on honest, reliable solutions for commercial and residential clients.
Kirsty
Accounts & Operations
Kirsty manages financial and operational aspects of Smart Drain UK, ensuring smooth day-to-day functioning. With a background in business management, she maintains the companys financial integrity and operational efficiency across all projects.
Adele
Office Manager
Adele oversees office operations at Smart Drain UK, coordinating administrative and logistical tasks. Her organisational skills ensure the team operates efficiently, supporting punctual service delivery and client communication.
Andy
Operations Manager
Andy leads Smart Drain UKs field operations, managing project execution and team coordination. With extensive drainage expertise, he ensures every job meets WRc standards and client expectations for quality and safety.
Questions
What drainage services do you offer?
We provide CCTV surveys, drain lining, emergency unblocking, subsidence investigations, septic tank services, and insurance-backed repairs.
Do you handle emergency drain blockages?
Yes, we offer 24/7 emergency unblocking to resolve urgent issues with minimal property disruption.
Are your services accredited?
We’re accredited by CHAS, Safe Contractor, and ISO9001-certified, ensuring industry-leading standards.
Do you work with insurance companies?
Yes, we handle drainage insurance claims, providing detailed reports and repairs for insurers and homeowners.
What areas do you cover?
We operate in the Midlands, Greater London, and UK-wide with engineers available nationwide.
How can I check septic tank compliance?
Contact us for a septic tank inspection to ensure adherence to 2020 regulations and prevent fines.
