Bringing warmth and style to your home, one fireplace at a time
Eco Fires & Stoves is a leading provider of high-quality fireplaces in Surrey, Hampshire, and Berkshire. We take pride in offering a comprehensive range of gas fires, wood burning stoves, electric fires, and bespoke fireplaces, alongside exceptional service and expert installation.
Gas Fires
We supply only top-quality gas brands like Gazco and Nu-Flame, known for their durability and reliability. Our experienced staff will guide you through our extensive gas fire range and assist you in finding the perfect model for your home.
Wood Burning Stoves
We showcase only the highest quality wood burners, meticulously tested for exceptional performance and efficiency. These captivating and efficient stoves make a delightful addition to any home.
Electric Fires
An excellent alternative to gas or wood burning, electric fires offer a convenient and cost-effective way to enjoy a warm, cozy flame without the need for a chimney or flue.
Bespoke Fireplaces
For a truly unique and personalized experience, we specialize in hand-crafted, bespoke fireplaces. Our talented masons use premium materials like Portuguese limestone and granite to create breathtaking focal points in your home.
Our Commitment
At Eco Fires & Stoves, we prioritize sustainability and environmental responsibility. We actively seek sustainable practices and partner with reputable manufacturers who share our commitment to ecological mindfulness.
Our Expertise
Our team of experienced professionals has a deep understanding of fireplace technology and installation. We provide meticulous attention to detail, ensuring a seamless and enjoyable experience from consultation to completion.
Customer Satisfaction
We are dedicated to exceeding customer expectations. Our vast collection of positive testimonials and exceptional average rating on Checkatrade attests to our commitment to outstanding service and quality products.
General Overview
The customers have given Big Ash positive feedback for their professional and friendly service, the quality of their work, and the attention to detail provided by their staff.
Professionalism and Attention to Detail
Customers praised the team for their professionalism, responsiveness, and knowledge. They were appreciated for their thorough inspections, detailed explanations, and options provided for customers' needs. The staff's friendliness and compassionate nature were also highlighted.
Customer Service
Big Ash's customer service was highly praised by the customers. The staff was always available to answer questions, provide advice, and address any concerns. Their customer service was described as excellent, and the staff was noted for their caring attitude towards customers.
Quality of Work
The quality of work provided by Big Ash was commended by the customers. The installations were completed efficiently, and the finished products met or exceeded the customers' expectations. The staff's attention to detail and commitment to quality were evident in their work.
Timeliness and Punctuality
Big Ash was appreciated for their punctuality and timeliness. The staff was always on time for appointments and installations, ensuring that the work was completed as scheduled.
Cleanliness and Organization
The staff at Big Ash were noted for their cleanliness and organization. They were careful to protect the customers' homes and cleaned up thoroughly after completing their work.
Recommendations
All customers highly recommended Big Ash to others, praising their exceptional service, quality of work, and friendly staff.
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