Business Details
21 Years
experience
Emergency
services
Your Trusted IT Support Partner in Wolverhampton
Established in 2005, Wolverhampton I.T Services has built a reputation for delivering tailored technology solutions to businesses across Wolverhampton and surrounding areas. Our expertise spans network management, cybersecurity, cloud integration, and hardware support, underpinned by partnerships with industry leaders like Dell, Acronis, and Microsoft. We prioritise proactive maintenance and remote assistance to minimise downtime, offering flexible support packages from pay-as-you-go to unlimited remote support.Our team of certified professionals combines technical proficiency with clear communication, ensuring clients receive jargon-free guidance and robust infrastructure management. With a focus on integrity and client-centric service, we enable businesses to concentrate on core operations while we safeguard their digital ecosystems.
Services
IT Support
Cloud Computing
Cybersecurity
Data Backup
Microsoft 365
Website Design
Exchange Email
Disaster Recovery
Details
- Year established: 2005
Highlights and features
- We offer 20+ years of combined IT support experience tailored to local businesses
- Our encrypted remote support portal enables real-time issue resolution
- Partnerships with Dell and Microsoft ensure access to cutting-edge technology
- Flexible support packages customised to business size and requirements
- Proactive maintenance reduces downtime with no hidden fees
Associations and certifications
- Microsoft Partner
- Acronis Partner
What people say
First rate service
Prompt emergency response
Fantastic technical knowledge
No hidden fees
Proactive maintenance
Services
IT Support
Comprehensive IT support covering Windows systems, servers, and Microsoft applications. Our tiered packages include remote maintenance, hardware troubleshooting, and unlimited support options. We provide rapid response for critical issues while ensuring long-term system optimisation through proactive monitoring and maintenance.
Cloud Computing
Secure cloud migration and management services using Microsoft 365 and Acronis Cyber Protection. We implement scalable storage solutions, automated backups, and disaster recovery systems. Our cloud services include file synchronisation, virtual servers, and encrypted data protection tailored to business requirements.
Cybersecurity
Advanced security solutions featuring Bitdefender GravityZone and Acronis Active Protection. We provide endpoint protection, ransomware prevention, vulnerability assessments, and email encryption. Our services include threat detection, patch management, and compliance-focused security frameworks for businesses of all sizes.
Data Backup
Acronis-powered backup solutions with automated cloud storage and one-click restoration. We offer full system backups, file-level recovery, and virtual machine protection. Our services include offsite storage, retention policies, and business continuity planning to ensure data integrity during emergencies.
Microsoft 365
Complete Microsoft 365 implementation and management services. We handle email configuration, application deployment, and cloud storage integration. Our support includes user training, license management, and seamless synchronisation across devices to enhance business productivity and collaboration.
People
Andrew Broome
Recognised for prompt emergency response and technical expertise, Andrew highlights the company's ability to resolve urgent IT issues efficiently while maintaining clear communication.
Adam Johnson
Praises the company's commitment to customer service and technical excellence, noting their proactive approach to maintaining business continuity during IT emergencies.
Questions
What IT support packages do you offer?
We provide Gold (unlimited remote support), Silver, Bronze, and Pay-as-you-go options with custom SLAs to suit business requirements.
How do you deliver technical support?
Using encrypted remote access software for real-time troubleshooting, with on-site visits available for complex issues requiring physical intervention.
Which systems do you support?
All Windows operating systems, Microsoft applications, virtual private servers, website hosting platforms, and network infrastructure.
Can you assist with home network issues?
Yes, we provide limited support for business clients' home networks as part of existing support agreements.
What cloud solutions are available?
Microsoft 365 with 1TB storage, Acronis Cyber Protection for backups, and Bitdefender GravityZone for endpoint security are our core offerings.
