Where courtesy meets excellence - Getting you the service you deserve
At Pipeline Plumbing Services, we pride ourselves on being a local, friendly business that has been serving the West Sussex and Horsham areas since 2008. Our team of experts is dedicated to providing a courteous and efficient service, delivering a high standard of work that has earned us an excellent reputation in the community. We understand the importance of keeping your home warm, comfortable, and running smoothly, which is why we offer a comprehensive range of plumbing and heating services to cater to your needs.
Our Services
As a one-stop-shop for all your plumbing and heating requirements, we offer a wide range of services that include boiler installation, servicing, and repair, bathroom fitting, Mixergy hot water tanks, underfloor heating, powerflushing, unvented cylinder installation, and wet room installation. Our team of Gas Safe engineers is fully trained and equipped to handle any job, from routine maintenance to complex installations. We're committed to providing you with expert advice and guidance to help you make informed decisions about your plumbing and heating system.
Our Approach
At Pipeline Plumbing Services, we believe in making things simple and hassle-free for our customers. That's why we've created a straightforward process that ensures a stress-free experience from start to finish. From making initial contact to completing the job, we'll keep you informed every step of the way. We're proud of our 5-star Google reviews, which are a testament to our commitment to excellence and customer satisfaction.
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, praising our friendly team, prompt response times, and high-quality workmanship. We're grateful for the trust our customers have placed in us, and we're proud to showcase their testimonials on our website.
Customer Feedback Summary
Customer feedback from Pipeline Plumbing highlights an overwhelmingly positive sentiment towards the company's services, staff, and professionalism. Key points of praise include reliability, friendliness, and a high level of expertise in plumbing services.
General Praise and Positive Feedback
Customers have praised the company for their reliability, professionalism, and friendly staff. Many have expressed satisfaction with the quality of work, including boiler installations, heating maintenance, and bathroom renovations.
Customer Appreciation of Work Quality
Several customers have highlighted the attention to detail and the high standard of work provided by Pipeline Plumbing. They appreciate the cleanliness and tidiness of the work sites and the professionalism of the staff.
Personal Recommendations and Repeated Use
A significant number of customers have expressed their intention to continue using Pipeline Plumbing for any future plumbing needs and have recommended the company to others. This indicates a high level of trust and satisfaction in the services provided.
Minor Concerns and Areas for Improvement
One customer raised a concern about GDPR compliance, stating that their WiFi-enabled boiler was accessed remotely without their consent. This is an important area for the company to address to ensure that customer data is handled appropriately and with consent.
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