Business Details
Premium Hot Tubs & Swim Spas in Worthing
Established near Worthing, West Sussex, Kiwi Spas has become a trusted name in the hot tub and swim spa industry. As direct importers, we leverage our supply chain expertise to deliver premium products at competitive prices without compromising quality. Our commitment to customer satisfaction extends beyond purchase through comprehensive after-sales care, including servicing, repairs, and warranty support. With free delivery across Sussex, Hampshire, Kent, and Surrey, we prioritise accessibility and convenience for our clients. Our team's technical proficiency ensures every installation meets rigorous safety and performance standards, while our 10-year structural warranty on spa pools demonstrates confidence in product durability.We specialise in educating customers about year-round usage benefits, including winter operation and chemical maintenance best practices. Unlike competitors, we maintain cost efficiency by avoiding finance schemes, passing savings directly to customers. Our dedicated service department handles both Kiwi-branded and third-party units, using genuine parts to maintain equipment integrity. By combining product knowledge with practical advice, we empower customers to maximise their investment's lifespan. Our physical location in West Sussex serves as both showroom and service hub, supporting nationwide clients through remote technical assistance.
Services
Hot Tub Sales
Swim Spa Sales
Repairs
Servicing
After-Sales Support
Free Delivery
Warranty Coverage
Installation Guidance
Winter Maintenance
Customer Support
Highlights and features
- We offer 10-year structural warranties on spa pool mouldings
- Our team provides nationwide servicing and repair capabilities
- Free delivery available across four UK counties
- Direct import pricing eliminates intermediary markups
- Skilled technicians handle both installation and maintenance
Services
Hot Tub Sales
We supply premium hot tubs directly imported to maintain competitive pricing. Our range includes energy-efficient models with advanced hydrotherapy features suitable for both residential and commercial use. Each unit comes with comprehensive technical specifications and maintenance guidelines to ensure long-term satisfaction.
Swim Spa Sales
Our swim spas combine fitness functionality with relaxation features. Designed for year-round use, these units feature adjustable current systems for swimming and hydrotherapy jets for muscle recovery. We provide detailed guidance on installation requirements and water maintenance protocols.
Repairs
Our certified technicians handle repairs for all major brands using genuine replacement parts. Services include diagnostics, component replacement, and water system balancing. We prioritise rapid response times to minimise equipment downtime for both domestic and commercial clients.
Servicing
Annual servicing ensures optimal performance and warranty compliance. Our engineers conduct comprehensive checks of filtration systems, heating elements, and structural integrity. Preventative maintenance packages help extend equipment lifespan while maintaining safety standards.
After-Sales Support
We provide ongoing technical assistance for chemical maintenance, troubleshooting, and operational queries. Our support team offers seasonal preparation guidance and chemical dosing recommendations. Warranty registration and service scheduling are managed through our dedicated customer portal.
Questions
Do you offer finance options for hot tub purchases?
We deliberately avoid finance schemes to maintain cost transparency. Our direct import model already provides significant savings compared to traditional retailers.
Can I use my hot tub during winter months?
Yes, our units are designed for year-round operation. Proper water maintenance and insulation are essential, which we explain during the purchasing process.
What areas do you deliver to?
We offer free delivery across East and West Sussex, Hampshire, Kent, and Surrey. Additional charges apply for crane-assisted deliveries.
What warranty coverage applies to your products?
Our hot tubs include 10-year structural warranties, 5-year acrylic surface coverage, and 2-year equipment warranties. Full terms are available on request.
Do you service non-Kiwi branded units?
Yes, our technicians handle most major brands using genuine replacement parts. Service availability isn't restricted to our own product range.
