Helping you put the right pieces together for your future
At Aviva, we're dedicated to helping you put the right pieces together for your future. With a wide range of financial products and services, we're committed to providing you with the tools and support you need to achieve your goals.
Our Services
We offer a comprehensive range of insurance products, including car, home, life, and health insurance. Our car insurance options include personal cover, multi-car insurance, and electric car insurance. For your home, we provide buildings insurance, contents insurance, and landlord insurance. Our life insurance products include term life insurance, critical illness cover, and income protection insurance. Additionally, we offer health insurance, travel insurance, and personal accident insurance.
In addition to our insurance products, we provide a range of investment and savings options, including Stocks & Shares ISA, Wealthify, and investment bonds. Our pension products include our self-invested personal pension (SIPP) and transfer pension options.
Our Values
At Aviva, we're committed to helping you look after the things that matter most. With over 325 years of experience, we've seen it all and know what it takes to steer through life's ups and downs. We're dedicated to providing you with the support and guidance you need to achieve your financial goals.
Our Expertise
We've got loads of insider guides, expert advice, and a bit of fun to help you navigate the world of finance. From buying a house to investing in stocks and shares, budgeting, and more, we're here to help you every step of the way.
Our Commitment to You
We're committed to making it easy for you to manage your policies, pensions, and plans in one place, online, anytime. With MyAviva, you can see how your savings, investments, and pensions are doing, and make changes as needed. We're here to help you put the right pieces together for your future.
Poor Customer Service Experience
The reviewer, Patrick Shields, had a dismal experience when attempting to contact the company for a quote. He tried calling multiple times, only to be met with a minute-long ring, followed by the line being picked up and then promptly hung up. This led him to conclude that customers are not valued by the company.
Lack of Responsiveness
The hang-ups suggest a lack of responsiveness from the company, leaving the reviewer feeling unimportant and unwelcome.

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