A Family-Run Business Serving Suffolk for Over 25 Years
The Hadleigh Tyre Group is a family-run business that has been serving the motoring community across Suffolk for over 25 years. With a network of eight well-established depots and a dedicated team of over 55 employees, we are committed to providing exceptional service and attention to detail on every repair and maintenance job.
Our Services
We offer a comprehensive range of services to meet all your automotive needs, including:
Routine Vehicle Care
- MOT Testing
- Servicing and Repairs
- Tyres and Exhaust Systems
- Batteries and Electrical Work
- Clutches and Transmission problems
- Wheel Alignment and Balancing
Additional Services
- Air Conditioning Servicing and Regassing
- Commercial and Agricultural Tyre Breakdown Service
- Online Tyre and Accessory Ordering
Our Values
Customer service is at the heart of everything we do. Our team of experienced professionals treat every customer with respect and provide clear explanations of all work required. We are also committed to:
- Quality: Using only the highest quality parts and materials.
- Value: Offering competitive prices and honest billing.
- Transparency: Explaining all work clearly before proceeding.
- Efficiency: Completing repairs and maintenance jobs promptly.
Our Journey
The Hadleigh Tyre Group began in Hadleigh in 1980 with a young William Burrows at the helm. From humble beginnings, the business has grown into a thriving network of eight depots across Suffolk, reflecting our commitment to customer satisfaction and quality service.
With the guidance of director Mark Ward and William's son Tim, the company continues to thrive, driven by a dedicated team of professionals who are passionate about helping customers stay safe and on the road.
Get in Touch
We encourage you to visit one of our eight branches or contact us today for a quote or to learn more about how we can help you maintain and repair your vehicle.
Exceptional Customer Service and Repair Work
Many reviewers have praised Hadleigh Tyres for their exceptional customer service and repair work. The team is described as "super friendly, " "helpful, " and "go the extra mile" to ensure customers are satisfied. Reviews highlight the prompt service, with some stating that their issues were resolved within minutes, while others praise the team for their patience and understanding.
Quality of Work
Some reviewers have commended the quality of the work done by Hadleigh Tyres. The team is praised for their attention to detail, with one reviewer noting that the engineer checked what they thought was a fault and found it was unnecessary, saving them from unnecessary replacement costs.
Negative Experiences
Unfortunately, a few reviewers have reported negative experiences. One reviewer was met with "surly, disinterested service, " while another reviewer felt ignored for 10 minutes and was not greeted by any member of staff. Some reviewers have also reported issues with the cleanliness of the premises and the quality of the work done.
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