Stovesonline is a leading online retailer of wood burning stoves, boiler stoves, and range cooker stoves. We cater to customers who are looking for high-quality stoves that not only provide efficient heating solutions but also add a touch of style and elegance to their homes. Our extensive range of stoves is designed to meet the diverse needs of our customers, from traditional wood burning stoves to modern and contemporary designs.
Our Services
At Stovesonline, we understand that buying a stove is a significant investment, and that's why we offer a wide range of services to ensure that our customers get the perfect stove for their needs. Our services include flue design, heating system design, and installation advice. Our team of experts is always available to provide guidance and support to our customers, from selecting the right stove to installation and maintenance.
Flue Design Service
Our flue design service is designed to take the guesswork out of flue installation. Our experts will work with you to design a flue system that meets your specific needs, whether it's for a traditional wood burning stove or a modern biomass boiler. We use state-of-the-art software to create detailed designs that ensure safe and efficient installation.
Heating System Design
Our heating system design service is perfect for customers who want to create a renewable central heating system that incorporates their stove. Our experts will work with you to design a system that meets your specific needs, taking into account factors such as insulation, building type, and budget. We'll provide you with detailed schematics that your installer can work with, and our technical team will be available to provide support and guidance throughout the installation process.
Why Choose Stovesonline?
At Stovesonline, we're committed to providing our customers with the best possible service and support. We pride ourselves on our friendly, knowledgeable, and efficient service, and we're always available to answer any questions you may have. We're also committed to sustainability, and that's why we plant 12 trees for every stove we supply and audit our carbon emissions.
Our Commitment to Sustainability
At Stovesonline, we're passionate about sustainability and reducing our carbon footprint. That's why we've taken several steps to minimize our impact on the environment. We plant 12 trees for every stove we supply, which helps to offset carbon emissions and support local ecosystems. We also audit our carbon emissions and strive to reduce them wherever possible. Our website is hosted on PAS 2060 certified carbon neutral servers, which means that we're doing our part to reduce the environmental impact of online shopping.
Excellent Customer Service
The reviewers have praised the excellent customer service provided by Stovesonline.co.uk. Many reviewers have mentioned the helpful and knowledgeable staff, including Jack Prosser, Shirley, Christine Poole, Susi, Ben, and Jamie, who went out of their way to resolve any issues or answer questions.
Installation and Delivery
Several reviewers have mentioned the excellent installation and delivery service provided by the company. The installation team was efficient and professional, and the delivery drivers were helpful and courteous.
Stove Installation and Performance
Reviewers have praised the performance of the stoves, with one mentioning that it has reduced their gas bills. Another reviewer mentioned that the stove design was made easier by the expert advice provided by Ben.
Unfortunate Exception
However, one reviewer, Helen Buncombe, had a poor experience with the company. She was not allowed to return a stove as the company claimed that the product number was required, and the staff member behind the desk was rude. The company did not take any action to resolve the issue, leaving Helen with an expensive and unwanted piece of equipment.
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