Transform Your Home, Re-Fresh Your Windows
Our Story
Northumberland Glass has over thirty years of expertise in window, door, and conservatory installations across the North East of England and beyond. We are a family-run business built on values of trust, transparency, and exceptional customer service. Sustainability and efficiency drive us, which is why we proudly offer innovative solutions like Re-Fresh - a revolutionary approach to double glazing that saves you money, boosts energy efficiency, and revitalises your home.
Our Mission
Our mission is to empower homeowners with intelligent solutions that enhance their homes and protect their wallets. Re-Fresh allows you to breathe new life into your existing windows and doors without breaking the bank. We aim to:
- Maximize energy efficiency by replacing old glass with cutting-edge Planitherm technology.
- Minimize disruption by reusing existing frames whenever possible.
- Provide exceptional customer service with open communication and personalized attention.
Our Services
We offer a comprehensive range of services to meet your unique needs:
**Window Refurbishment
- Replace only the glass units, saving you time and money compared to complete window replacement.
- Restore drafty, drafty windows to keep you warm and comfortable.
- Extend the lifespan of your existing frames with meticulous care and attention.
**Door Upgrade
- Enhance the style and security of your home with elegant composite doors.
- Enjoy enhanced insulation and energy efficiency for lasting savings.
- Benefit from a comprehensive 10-year guarantee for added peace of mind.
**Conservatory & Orangery Solutions
- Design and install stunning, bespoke conservatories and orangeries.
- Create an additional living space that seamlessly blends with your home.
- Benefit from increased natural light, enhanced ventilation, and improved thermal performance.
**Roofline & Repair Services
- Restore your roofline to its best with expert repairs and replacements.
- Prevent leaks, drafts, and damage from worn materials.
- Ensure the functionality and aesthetics of your home's exterior.
Why Choose Re-Fresh?
With Re-Fresh, you get:
- Quality: Europe's leading energy-efficient glass, Planitherm.
- Savings: Up to 22% reduction in heating bills.
- Sustainability: Environmentally conscious approach with frame reuse.
- Transparency: Honest communication and clear project details.
- Value: Competitive prices and exceptional value for money.
Overall Customer Experience
The customers have expressed their satisfaction with Northumberland Glass, praising the company's prompt and professional service, courtesy, and efficiency.
Quality of Products and Installation
The windows and doors provided by Northumberland Glass are of high quality, with customers reporting that they are pleased with the finished products. The installation process is also praised for being efficient and tidy.
Staff and Customer Service
The staff at Northumberland Glass, including Abi, Michael, Steve, Callum, Dave, and Jack, are highly commended for their friendly, helpful, and professional attitude. Customers appreciate their prompt responses, courtesy, and willingness to go above and beyond to meet their needs.
Emergency Repairs and Maintenance
The company's emergency repair service is also praised, with customers reporting that issues were resolved quickly and efficiently, often on the same day.
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