Discover Luxury, Explore Our Collection
Established in 1873, Wallace Allan has a rich heritage steeped in craftsmanship and expertise in crafting luxury watches, fine jewellery, and giftware. Our journey has been one of constant innovation, driven by a passion for elegance, timeless design, and exceptional craftsmanship.
A Legacy of Expertise
Throughout our history, Wallace Allan has built a reputation for unparalleled craftsmanship and meticulous attention to detail. Our master artisans work with the finest materials and latest technologies to create pieces that are not just aesthetically stunning but also meticulously engineered for performance and durability.
Our Diverse Selection
Our diverse selection of luxury watches features iconic brands like Omega, Tag Heuer, Grand Seiko, and Longines, alongside stunning collections from contemporary designers. We also curate a captivating range of fine jewellery, featuring pieces by renowned brands like Wallace Allan, Fope, Mikimoto, and Georg Jensen.
Exceptional Customer Service
At Wallace Allan, we pride ourselves on delivering exceptional customer service. Our knowledgeable and experienced staff are always on hand to provide personalized recommendations and guidance, ensuring a seamless and enjoyable shopping experience.
Discover a World of Luxury
From timeless classics to the latest innovative timepieces, Wallace Allan offers a curated selection of luxury watches, fine jewellery, and giftware. Explore our elegant collections and discover the perfect piece that reflects your individual style and taste.
Excellent Customer Service
The reviewers consistently praised the exceptional customer service provided by Wallace Allan, a family-run jeweller in Ayr. They were commended for their warm and genuine welcomes, with staff going above and beyond to ensure customers felt valued and supported.
Knowledgeable Staff
The staff at Wallace Allan were described as knowledgeable and informative, with Ian and Janet being singled out for their expert advice and helpfulness. They took the time to answer questions, provide recommendations, and ensure customers made informed purchasing decisions.
Prompt and Efficient Service
Reviewers appreciated the prompt and efficient service, with orders being processed and delivered quickly. The staff were also commended for their handling of returns and refunds, with one reviewer noting that they received a prompt refund for a defective watch.
Personal Touch
Many reviewers commented on the personal touch provided by the staff, with some receiving complimentary gifts and others being offered a seat and a warm welcome in the shop.
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