Superior Service - Competitive Quotes - Top Brands
Established in 1895, Boys & Boden has established itself as one of the leading builders' merchants in the UK. With a rich heritage and unwavering commitment to quality, we provide exceptional products and services to both trade professionals and DIY enthusiasts.
A Comprehensive Range of Products
Our extensive product range covers all aspects of construction, renovation, and home improvement. From building materials and timber sheet materials to roofing tiles, slates, and sanitaryware, we have everything you need under one roof. Our dedicated team of experts can offer guidance and advice on choosing the right products for your specific needs.
Exceptional Service and Expertise
At Boys & Boden, we pride ourselves on delivering exceptional customer service. Our knowledgeable staff are always happy to assist you with any queries you may have, offering expert advice and guidance on everything from product selection to installation and delivery. We also provide a comprehensive range of services, including:
- Technical Support: Our team of experienced technicians can provide solutions and guidance on complex projects.
- Design Consultations: We can assist you in planning and designing your project, ensuring optimal functionality and aesthetic appeal.
- Delivery and Collection: We offer convenient delivery options to suit your needs, or you can collect your order from one of our conveniently located branches.
A Commitment to Quality and Sustainability
We are committed to providing high-quality products and upholding environmental responsibility. We source our materials from trusted suppliers who adhere to strict quality control measures. We also prioritize sustainable practices, reducing our environmental impact wherever possible.
Serving the Community
Boys & Boden is an active member of the local community. We are committed to supporting and investing in local businesses and initiatives. We also offer a range of workshops and training programs to empower and educate our customers.
Overall Experience
The reviews show a mixed bag of experiences at Boys & Boden, with some customers having excellent encounters and others facing disappointments.
Customer Service
Some customers, like Stimpy Goat, Debbie Keating, and Rachel Amanda Davies, were extremely satisfied with the helpful and polite staff, who went out of their way to assist them. However, others, like Sharon Jones, Gordon Higgs, and Marcus Fairly, had negative experiences with staff being rude, unhelpful, and patronizing.
Product Range and Quality
Most customers were impressed with the vast range of products available, especially timber, and the good quality of the materials. Some, like Lyndsey Louise and Ceri Lee, were thrilled with their kitchen designs and installations.
Pricing
A few customers, like Marcus Fairly, felt that the prices were a bit high, especially for tools. However, others, like Robert Gibbons, appreciated the competitive pricing.
Delivery and Logistics
Debbie Keating and Catherine Pain had positive experiences with delivery and logistics, with staff going the extra mile to ensure timely and convenient delivery.
Special Mentions
Alex, in the kitchen department, received multiple accolades for his exceptional design skills, attention to detail, and customer service.
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