Where creativity meets precision
A Family-Run Business with a Rich History
Smiths Timber Merchants Ltd has been serving the needs of DIY enthusiasts, contractors, and builders in Newark and beyond for over 160 years. Founded in 1862, we have built a reputation for providing high-quality timber and building materials, coupled with exceptional customer service.
Quality Timber and Building Materials
From exquisite hardwoods to sturdy fencing materials and everything in between, Smiths offers a diverse range of top-notch products. We source our materials from sustainable forests and reputable suppliers, ensuring premium quality and value for money.
Unparalleled Customer Care
At Smiths, we pride ourselves on providing outstanding customer service. Our knowledgeable staff is always ready to offer expert advice and guidance, ensuring you find the perfect materials for your project. We also offer flexible delivery options, with free local delivery on all orders.
Beyond the Basics
Beyond simply selling materials, we also provide value-added services. Our workshop facilities allow us to custom-cut timber to your exact specifications. We can also handle all your fencing needs, from advice on materials to expert installation.
Sustainability and Community
We are committed to environmental sustainability, responsible sourcing our materials and minimizing our environmental impact. We are also proud to support the local community, actively engaging in various initiatives and events.
Discover Quality and Service at Smiths Timber Merchants Ltd today!
For over 160 years, Smiths Timber Merchants Ltd has been the trusted source for premium timber and building materials in Newark. Our commitment to quality, service, and sustainability sets us apart. Contact us today and discover the difference for yourself!
Excellent Customer Service
The majority of customers have praised the exceptional customer service provided by Smiths Timber. Many have commented on the helpful and friendly staff, who go above and beyond to assist with their needs. Some have even mentioned specific staff members, such as Tom, Tommy, and Rory, who have provided excellent service.
High-Quality Products
Several customers have expressed satisfaction with the quality of products provided by Smiths Timber. They have praised the company for offering high-quality timber, hardboard, and other wood-related products at competitive prices.
Efficient Delivery and Collection
Many customers have commented on the efficient delivery and collection services offered by Smiths Timber. Some have received their orders within hours of placing them, while others have appreciated the flexibility of being able to pay on collection.
Customized Cutting Services
A few customers have praised Smiths Timber's customized cutting services, which have allowed them to receive products tailored to their specific needs.
Negative Experiences
However, a few customers have expressed dissatisfaction with their experiences. Some have received poor-quality products, such as warped or unseasoned wood, while others have experienced poor customer service, including being ignored or experiencing delivery issues.
Ordering and Sizing Issues
A few customers have expressed frustration with ordering and sizing issues. Some have received products with incorrect dimensions, while others have experienced difficulties with the ordering process.
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