Dunelm Carpet Cleaning Services is a well-established company based in Durham, offering a wide range of carpet and upholstery cleaning services to the surrounding areas within a 15-mile radius. With over 40 years of experience in the industry, our company has built a strong reputation for reliability, professionalism, and a commitment to exceptional workmanship. As an owner-operated business, we take great pride in delivering personalised services tailored to meet the unique needs of each client. We never subcontract our work, ensuring that every job is completed to the highest standards.
Our Services
At Dunelm Carpet Cleaning Services, we specialise in hot water extraction cleaning, a method regarded as the most effective for stain removal and deep cleaning. This technique involves injecting a fine jet of hot water and cleaning solution into the carpet or upholstery, followed by immediate extraction of the dirt and grit. The latest cleaning agents we use leave minimal residue, reducing the likelihood of re-soiling. However, the drying time for this method typically ranges between 6-18 hours.
In addition to hot water extraction, we also offer a variety of other cleaning methods to suit different needs and preferences. These include:
- Dry Bonnet Cleaning: This method is suitable for cleaning delicate carpets and rugs that cannot handle the amount of moisture used in hot water extraction. It involves the application of a cleaning agent and a rotary bonnet machine, which absorbs dirt and grime.
- Dry Foam Cleaning: This technique involves the application of a cleaning foam, which is agitated into the carpet fibres and then vacuumed. It is a popular method for commercial establishments due to its quick drying time.
- Dry Solvent Cleaning: This method is ideal for cleaning delicate carpets and rugs, and involves the application of a solvent-based cleaning agent that dissolves dirt and grime.
- Carbonated Water Cleaning: This technique involves the use of carbonated water to lift dirt and stains from carpets, upholstery, and other surfaces.
- Dry Sponge Cleaning: This method is suitable for delicate carpets and rugs, and involves the use of a damp sponge to gently clean the surface.
- D.I.Y. Cleaning: We also provide advice and guidance on D.I.Y. cleaning methods for those who prefer to clean their carpets and upholstery themselves.
Our Commitment to Quality and Customer Satisfaction
At Dunelm Carpet Cleaning Services, we are committed to providing high-quality services that exceed our clients' expectations. We are members of the Guild of Master Craftsmen and adhere to their principles of honesty, integrity, high standards, and value for money. We also carry a 5m indemnity Public Liability Insurance and offer a guarantee to cover any eventualities, including the quality of our work.
We understand the concerns and worries of our clients, which is why we offer free advice without any obligation. Our company pledge includes respecting our clients' homes, guaranteeing workmanship, working to the highest standards, providing flexibility of working hours, and arriving on time. We also take bookings at a day and time that suits our clients and are always available to answer any questions or concerns.
In addition to our commitment to quality and customer satisfaction, we also take the health of our clients seriously. We offer services for pet odours, dust mites, asthma, and allergens, ensuring a clean and healthy environment for our clients.
Contact Us
If you have any enquiries or would like to schedule a cleaning service, please do not hesitate to contact us. We will endeavour to respond to all emails by the end of each day.
Professional Service
The reviewers have consistently praised the exceptional service provided by Dunelm. All reviews highlight the professionalism, punctuality, and quality of work carried out. Every reviewer has awarded the service a 5-star rating, indicating a high level of satisfaction.
Excellent Results
The results achieved by Dunelm are consistently excellent. Reviewers have reported that their carpets were thoroughly cleaned, leaving them looking like new. The reviewers were particularly impressed with the promptness and efficiency of the service.
Personal Touch
Some reviewers have commented on the friendly and personal approach taken by the service. One reviewer noted the positive responsiveness of the staff, while another appreciated the no-mess, no-fuss approach to the cleaning process.
Recommendation
Every reviewer has expressed their willingness to use Dunelm again and has highly recommended the service to others.
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