Pallet Plus is a leading provider of palletised freight and collection services across the UK, Ireland, and Europe. Established as a founding member of The Pallet Network (TPN), one of the most successful pallet networks in the UK, we have built a reputation for reliability, efficiency, and transparency in the industry.
Dedicated to Excellence
Our team of skilled and dedicated professionals is committed to delivering exceptional customer service every step of the way. We are passionate about providing a transparent and personalized experience, ensuring your needs are met with the utmost care and attention.
Years of Expertise
With over two decades of experience within the logistics industry, we have developed a deep understanding of the unique challenges and opportunities associated with palletised transport. Our expertise enables us to provide tailored solutions that meet the diverse requirements of our clients.
Commitment to Sustainability
Our commitment to sustainability extends beyond simply transporting goods efficiently. We strive to minimize our environmental impact through various measures, including:
- Maintaining a high average vehicle utilization rate, exceeding industry standards.
- Implementing stringent quality control measures to reduce waste and damage.
- Investing in eco-friendly technologies and practices whenever possible.
Comprehensive Services
Pallet Plus offers a wide range of services to meet your every transportation need. We provide:
- Dedicated transport: Ideal for situations where transhipment is not permitted or specific requirements necessitate a tailored approach.
- Standard collection and delivery: Reliable and cost-effective options for scheduled shipments.
- European network: Comprehensive coverage across Europe, ensuring seamless transportation between nations.
- Online portal: Live tracking, booking, and personalized communication features for enhanced transparency and convenience.
Summary of Reviews:
Driver Performance
Pallet Plus drivers have received mixed reviews for their performance. Kevin, a driver, was praised for his helpfulness and dedication to his job, staying on site and assisting with offloading despite a delay and poor palleting. Richard, another driver, was also commended for his friendly attitude and ability to go out of his way to help. However, other drivers were criticized for their lack of care and poor handling of pallets, with one even signing for a damaged pallet as being in good condition.
Delivery Issues
Delivery issues were a common theme in the reviews. Pallets were often delivered late, and the company was criticized for its lack of care and attention to detail. Some customers experienced damaged pallets and were unhappy with the response from the company.
Customer Service
Customer service was another area of concern. Some customers felt that the company was unresponsive to their complaints and seemed to not care about their issues.
Efficiency and Reliability
The company's efficiency and reliability were also called into question. One customer experienced a long delay in receiving their pallet, and another felt that the company was not proactive in resolving issues or securing pallets during transit.
Positive Feedback
However, there were also some positive comments. Some customers praised the friendly and helpful staff, and the quick delivery service provided by the company. Overall, the positive feedback highlighted the potential for good service when the company performs well.
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