Transforming Spaces, Enhancing Lives
Welcome to 1st Class Professional Cleaning, your trusted cleaning partner in Reading and surrounding areas. Founded in 2014, we're a locally owned and operated business with a passion for delivering exceptional cleaning services to both residential and commercial clients.
Our Philosophy
We believe in providing our clients with peace of mind and a healthy, comfortable environment through meticulous cleaning services. Our experienced and dedicated team uses only the highest quality cleaning products and equipment to ensure sparkling results every time.
1. Domestic Cleaning
- Regular weekly or fortnightly visits
- Deep cleaning of kitchens, bathrooms, bedrooms, living areas
- Specialist cleaning for carpets, upholstery, and windows
2. End of Tenancy Cleaning
- Comprehensive cleaning of carpets, upholstery, floors, walls, and cupboards
- Removal of all furniture and belongings
- Guaranteed deposit refund upon completion
3. After Builders Cleaning
- Dusting and wiping down all surfaces
- Cleaning windows, doors, and fixtures
- Removal of construction debris and dust
4. Carpet & Upholstery Cleaning
- Professional steam cleaning for carpets and upholstery
- Odour removal and stain treatment options available
5. Office Cleaning
- Regular visits to maintain a healthy and productive work environment
- Customized cleaning plans to meet your specific needs
6. Painting & Decorating
- Professional painting and decorating services for homes and offices
- Wide range of finishes and colours to choose from
7. Gardening Services
- Regular lawn care and garden maintenance
- Hedge trimming, weed control, and planting services available
Why Choose 1st Class Professional Cleaning?
- Locally owned and operated
- Focus on green cleaning products
- Highly trained and experienced staff
- Quality assurance manager for exceptional results
- Responsive and reliable customer service
Quality of Service
The majority of customers have had positive experiences with the company, with ratings ranging from 5 stars to excellent job and top-notch service. The deep cleaning services have been particularly praised, with customers vouching for the thorough job done, especially with the oven and kitchen. The staff's punctuality and professionalism have also been highlighted as strengths.
Reliability Issues
However, there have been some negative comments regarding the company's reliability. One customer reported waiting for over an hour past the agreed-upon time for the cleaning service, with multiple attempts to contact the company going unanswered. Another customer encountered aggressive and threatening behavior from an employee, leading them to call the Police.
Unprofessional Behavior
Additionally, there have been some instances of unprofessional behavior from employees. One customer reported receiving a threatening message from an employee after not paying for a deep cleaning service, which the company had already provided. Another customer witnessed an employee inappropriately park a van, leading to a dispute with neighbors.
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