Glass Tec Windows

Company Reviews: Glass Tec Windows

1. Customer Reviews:

a. Positive Reviews:

• Brian Martin - "100% customer satisfaction. Initial contact 10/10 Customer leazone 10/10 Price Certainly not the cheapest it then again neither is a Rolls Royce."
• Waseem Butt - "Had a composite door put on by Glass Tec Windows, the service provided from the beginning to the end has been absolutely spot on. Pleasure to deal with Glass Tec Windows. Highley recommended."
• Sohaib Butt - "I used Glasstec for their honesty and transparency. Genuine people and excellent quality windows."
• The Autocentre - "Excellent professionalism from start to finish, strong customer care and attention to details, quality of windows well above my expectations. Great communication when required Thoroughly recommend this local business Massive thank you to Glass Tec Windows. Extremely happy customer."
• The Epc Guy - "We used Glass Tec for a full house refurb and the service was absolutely fantastic. Omar is a genuine, honest and trustworthy individual and this is what convinced us to use Glass Tec over other companies. He kept us updated from beginning to end and even when there were a few teething issues, he went out of his way to resolve. Would highly recommend these guys."
• Tan Turbo - "The guys came out measured, door picked from the catalogue, and installed 2 weeks later. Professional service from start to end. Highly recommend these guys."
• Hussain Alihussain - "Glass Tec Windows did a fantastic job supplying my composite door and bi-folding doors. The doors have elevated both the functionality and look of my space. Highly recommend their service!"
• Abdullah Kaludi - "I recently purchased high-quality windows & composite doors from Glass Tec Windows in Bradford, and I am very much happy with the results. The products are of exceptional quality, and the installation process was smooth and efficient. The team at Glass Tec Windows demonstrated professionalism and expertise throughout, making the entire experience a delight. I highly recommend their services to anyone in need of top-notch windows and doors."
• Ibrar Ahmed - "Brilliant company very friendly make you feel at ease no pressure selling. Omar is the guy I dealt with very knowledgeable told me today he's been in this trade for 25years. Windows are top quality cannot fault them. The installer absolutely Brilliant takes pride in his work did a top job. I would definitely be recommending to family and friends."
• Has San - "Amazing service, needed 2 x Composite Doors urgently. Omar and his team worked hard to get them within the timescale I asked. Even went out his way to deliver 7pm in evening so I could get them fitted the following day. Highly recommend."
• Diana Wali - "Great service. Thanks to Les who explained everything we need to know and helped us choose the best door for our house and thanks to the fitter as well who did an excellent job. We have received lots of compliments on our door. Would definitely recommend!"
• Faheem Hafiz - "Five stars for sure. Excellent customer service, very friendly and well priced. Omar gave me some free goodies too. Spoke to Kelly on the phone who was very knowledgable and friendly. Thanks a lot."
• Tibi Tokar - "Thank you Abas another quality product supplied by GTW. Every time delivered as promised. Highly appreciated. Definitely recommend. Thanks."
• Mohd Ismail - "I have called a few companies who failed to give me a good quote. This company fitted 10 windows and 3 doors within 2 weeks of me making the call. Great service and hassle free."

b. Negative Reviews:

• Neringa Jankauskien - "Always burning toxic materials probably without license. Always in summer time. PAY FOR YOUR WASTE! People can't keep windows open at their home because of that toxic smell. I will be calling council NOW to find out if they have a license for that witch i doubt."
• Scary Canary - "As I'd used this company in the past I decided to call them up again 9 years later for an upgrade to a couple of windows. I must've rang them half a dozen times each time being told by the receptionist someone will call you back but each time no one did even after complaining. I have now lost trust in this company as they can't keep their word! Maybe they are only interested if you're doing the whole house not just an odd window. Again what does that tell you about them?"

2. Overall Analysis:

a. Positive Points:

• Most customers were very happy with the service provided by Glass Tec Windows.
• The staff were described as friendly, knowledgeable, and trustworthy.
• The quality of the windows and doors supplied by the company was consistently praised.
• The installation process was described as smooth and efficient.

b. Negative Points:

• One customer reported a toxic smell from the company's waste, possibly due to burning materials without a license.
• Another customer had a negative experience with customer service, stating that the company failed to keep their word.