Welcome to HeatandPlumb.com, one of the market leaders in bathrooms, heating, and plumbing for homeowners and tradespeople. As one of the longest-serving companies in this sector, we have accumulated over 15 years of knowledge in our industry, and we've sourced over 50,000 products that we can offer you at the very lowest Internet prices.
Our Mission
Our mission is to bring you the greatest range of products at the best possible prices online. We take great pride and care in selecting products that we think will appeal to our wide-ranging customer base. We are constantly updating our stock - adding new products and more information on a regular basis. Don't see it listed? Still give us a call - we have an expert sales team with years of experience in the industry. They'll either be able to source the product in question, recommend you an alternative, or give some handy advice!
What Sets Us Apart
What makes us different from the rest of the competition? Heat and Plumb is a market leader and specialist distributor of bathrooms, heating, and plumbing supplies. Our in-house technical team can assist with any questions. If you prefer, you can call our team to help you through the buying process with the honest and knowledgeable advice. Our honest sales team are able to answer any questions about all our products, using all of their years of experience and vast industry knowledge. As one of the fastest-growing companies in the industry, we guarantee you a smooth, hassle-free experience with great customer service.
Services We Offer
We offer a wide range of services to our customers, including:
- A vast range of products from top brands at competitive prices
- Exclusive trade discounts for trade account holders
- Dedicated account management for trade customers
- Priority delivery with no extra cost for trade customers
- In-house technical team to assist with any questions
- Expert sales team with years of experience in the industry
- Interest-free credit available on many products
- Trustpilot-rated customer service
- Fast and secure online checkout
- Free delivery to 98% of UK locations
Overall Experience
The majority of customers have had a positive experience with Heat and Plumb, with many praising the company's customer service, product quality, and timely delivery.
Product Quality and Delivery
Customers have been impressed with the quality of the products they received, with many commenting on the excellent condition of their orders. The company's ability to deliver items quickly and in good condition has also been praised.
Customer Service
The customer service team at Heat and Plumb has been commended for their responsiveness, helpfulness, and willingness to resolve any issues that arise. Many customers have praised the team's efforts in addressing their concerns and providing solutions.
Issues and Complaints
However, some customers have experienced issues with damaged or faulty products, and have had difficulties in getting these issues resolved. Some have reported poor communication and a lack of resolution from the company.
Returning Items
Some customers have reported difficulties in returning items, with some experiencing delays and issues with the return process.
Be the first to review Pioneer Heat & Plumb.
Write a Review
