At Aquastream Water Softeners Ltd, we pride ourselves on being a small, family-run independent business with over 30 years of experience in the water treatment industry. Our expert team is dedicated to providing top-notch products and services to residents and businesses in Cambridge, Bury St Edmunds, Bishop Stortford, Biggleswade, Bourne, Buntingford, Deeping St James, Ely, Haverhill, Huntingdon, Hunstanton, Kings Lynn, Market Deeping, March, Mildenhall, Newmarket, Oundle, Peterborough, Royston, Saffron Walden, Spalding, Stamford, Stowmarket, St Neots, St Ives, Wisbech, and the surrounding villages.
Our Story
Established in 2001, our company is built on a foundation of excellence, integrity, and customer satisfaction. When you visit our showroom, you'll be greeted by our friendly team, who will guide you through our vast range of water softeners and drinking water filter systems. We're proud to offer a unique, unbiased approach, where our expert team will help you find the perfect solution for your specific needs, rather than pushing a single brand or product.
Our Services
At Aquastream Water Softeners Ltd, we're committed to providing a comprehensive range of services, including:
- Water softeners: We stock an extensive range of water softeners from leading brands such as Kinetico, EcoWater, and Tapworks, designed to suit various needs and budgets.
- Drinking water filter systems: Our expert team can help you find the perfect drinking water filter system, including Kinetico and EcoWater systems, to provide clean, fresh water for your home or business.
- Water softener servicing and repairs: Our experienced technicians are available to service and repair your water softener, ensuring it continues to function at its best.
- Replacement filter cartridges: We offer a wide range of replacement filter cartridges from leading brands, ensuring you can find the right one for your system.
Why Choose Us
At Aquastream Water Softeners Ltd, we're dedicated to providing exceptional customer service, expert knowledge, and a personalized approach. We believe in building long-term relationships with our customers, and we're committed to helping you find the perfect solution for your water treatment needs.
Customer Satisfaction and Service
The reviews for Aquastream Water Softeners are overwhelmingly positive, with all authors giving a 5-star rating. The majority of the reviews praise the excellent service provided by the company, with customers highlighting the professionalism, knowledge, and friendliness of the staff. The company's ability to diagnose and resolve issues with existing water softeners is also commended.
Installation and Maintenance
The installation process is described as smooth and efficient, with customers praising the workmanship and attention to detail. Maintenance is also mentioned as a positive aspect, with customers noting that once installed, the water softeners require minimal upkeep, such as replacing salt blocks every few weeks.
Communication
The company's communication is praised for being clear, concise, and responsive. Customers appreciate being kept updated on the progress of their installation or repair, and the staff's willingness to answer questions and provide advice.
Parts and Accessories
The availability and quality of replacement parts and accessories are highlighted as a major strength of the company. Customers appreciate being able to source hard-to-find parts, and the company's willingness to go the extra mile to resolve issues.
International Shipping
One customer mentions the company's ability to ship parts to the USA, demonstrating their willingness to cater to international customers.
Negative Comments
There are no negative comments or criticisms mentioned in the reviews.
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