At Peter Goord Travel, we pride ourselves on being a tailor-made holiday specialist, dedicated to crafting unforgettable experiences for our customers. With a wide range of partnerships with leading tour operators and cruise lines, we offer a vast selection of holidays to suit every taste and budget.
Our Services
Whether you're looking for a relaxing getaway, an adventure-filled escape, or a luxurious cruise, we're here to help. Our expert team will work closely with you to understand your preferences, interests, and budget to create a bespoke holiday that meets your every need.
Honeymoon Specialists
We understand that your honeymoon is a once-in-a-lifetime experience, and we're dedicated to making it truly unforgettable. Our Honeymoon Specialists will work tirelessly to create a personalized itinerary that exceeds your expectations, from intimate island escapes to thrilling adventure tours. And with our Honeymoon Gift Vouchers, your friends and family can contribute to your special day.
Cruise Holidays
As Plymouth's cruise experts, we're committed to providing a friendly, local service to help you navigate the complexities of booking a cruise. Whether you're a first-time cruiser or an experienced traveler, we'll guide you to the best deals, offer a full booking service, and provide expert advice on onboard packages, excursions, and online check-in.
Jet2 Holidays
Our partnership with Jet2 Holidays offers a range of exclusive packages, including the Indulgent Escapes collection, featuring 5-star hotels with unparalleled service and attention to detail. With great prices, generous baggage allowances, and return transfers as standard, we'll get you a great deal on your next holiday.
Kuoni Holidays
When you choose Kuoni, you're not just booking a holiday - you're partnering with a dedicated team that will listen to your dreams and craft a bespoke itinerary tailored to your preferences. From romantic getaways to adventure-filled escapades, we'll work tirelessly to create an experience that exceeds your expectations.
At Peter Goord Travel, we're committed to providing exceptional service, expert knowledge, and unparalleled customer care. Whether you're planning a family vacation, a romantic getaway, or an adventure-filled escape, we're here to help you create unforgettable memories. Book an appointment today, and let us start planning your dream holiday.
Exceptional Customer Service
The reviews for Peter Goord and his team at Golden Ticket reveal a consistent pattern of excellent customer service. Reviewers praise the staff's knowledge, helpfulness, and willingness to go above and beyond to meet their needs. Bekki, in particular, is mentioned multiple times for her exceptional service, with one reviewer even mentioning that she went above and beyond what they would normally expect from a travel agent.
Booking and Travel Experience
Reviewers rave about their booking and travel experiences with Golden Ticket. Many comment on the quality of service, with some mentioning that they have booked multiple holidays with the company. The staff is described as friendly, knowledgeable, and patient, with one reviewer even saying that they took the time to understand their needs and create a personalized itinerary.
Limited Services
One reviewer notes that Golden Ticket lacks a Bureau de Change and only sells travel insurance to customers who book a trip with them. Another reviewer mentions that the company does not offer a full refund in certain circumstances, leading to a disappointing experience.
Dissatisfaction
However, one reviewer expresses strong dissatisfaction with their experience. They booked a holiday with a group of 9 people, but when one person had to cancel, they were informed that they would not receive a full refund. The reviewer felt that the company was uninterested in providing exceptional customer service and protecting their reputation.
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