Crafting timeless elegance and sophistication since 1977
A Legacy of Comfort and Efficiency
At Cooltec, we've been the trusted partners for individuals and businesses across Yorkshire for over 40 years. Our expertise spans the entire spectrum of air conditioning and refrigeration, from design and installation to repair and maintenance. Countless projects completed, satisfied clients, and a reputation for excellence are the hallmarks of our success.
What We Do
Our comprehensive services encompass every step of the process, ensuring a seamless and streamlined experience for our clients.
Design & Consultancy
- Comprehensive site surveys and consultations to understand your unique needs and aspirations.
- Detailed design plans, tailored to your specific requirements and budget.
- Consultation on energy efficiency options and sustainable solutions.
Installation & Maintenance
- Installation of new air conditioning and refrigeration systems, meticulously tailored to your needs.
- Routine maintenance plans to ensure optimal performance, minimizing downtime and maximizing efficiency.
- 24/7 emergency response services for those unforeseen breakdowns.
Repairs & Service
- Expert repair services for all types of air conditioning and refrigeration systems.
- Genuine parts used for long-lasting solutions.
- Transparent and affordable pricing, ensuring cost-effectiveness.
Our Expertise Covers
- Retail and office spaces
- Healthcare facilities
- Hospitality and leisure venues
- Industrial environments
- Domestic installations
Partnership & Recognition
We proudly collaborate with leading manufacturers like Mitsubishi, reflecting our commitment to providing clients with the highest quality equipment and innovative solutions. Our skilled team of engineers are accredited to both supply and install these products.
Our Values
Our core values guide us in our interactions with clients and partners:
- Integrity: We conduct ourselves with honesty and transparency in all our dealings.
- Professionalism: We maintain a high standard of service through meticulous work and attention to detail.
- Customer Focus: Our clients are at the heart of everything we do, and their satisfaction is paramount.
- Innovation: We embrace new technologies and trends to deliver cutting-edge solutions.
Contact Us Today
Let Cooltec be your trusted partner in maintaining a comfortable, efficient, and productive indoor environment. Contact us to discuss your specific needs and explore the solutions that await you.
Reliability and Communication
The review suggests that the company failed to meet its scheduled appointment time, leaving the customer waiting for an unacceptable amount of time. Despite being informed of the delay, the company did not bother to communicate with the customer, instead choosing to reschedule for the next day without notice or apology.
Lack of Customer Service
The reviewer expresses frustration and disappointment with the company's attitude, implying that they are not bothered to provide decent customer service. The company's failure to phone the customer with an update or apology exacerbated the situation, leading to a negative experience.
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