Business Details
24 Years
experience
Professional Carpet & Upholstery Cleaning Services
We are a family-run business with over two decades of expertise in carpet and upholstery cleaning. Established in 2002, our company was founded by James, with his brother Richard joining in 2005 and James's wife Rosie managing administrative operations. Our team has undergone rigorous training with industry-leading providers such as Prochem Europe, Cleansmart, and Alltec, ensuring we deliver professional, safe, and effective cleaning solutions. We prioritise eco-friendly, plant-based products that are non-toxic for households while maintaining exceptional cleaning standards. Our commitment to customer satisfaction is demonstrated through our money-back guarantee, which has been trusted by thousands of clients.We specialise in deep cleaning, sanitisation, and protection of carpets, upholstery, and leather, using advanced micellar technology and high-powered equipment. Our meticulous six-step cleaning process ensures thorough results, and optional treatments like stain shielding provide long-term protection. With branches in Salisbury and Romsey, we serve residential and commercial clients across Wiltshire and Hampshire, combining technical expertise with personalised service.
Services
Carpet Cleaning
Upholstery Cleaning
Leather Cleaning
Blast Drying
Stain Shield Treatment
Details
- Year established: 2002
Highlights and features
- We have over 20 years of experience in professional carpet & upholstery cleaning
- Our team uses eco-friendly, non-toxic cleaning products safe for pets and children
- We offer a full money-back satisfaction guarantee on all cleaning services
- Our technicians are professionally trained by industry-leading providers like Prochem Europe
- We provide blast drying and stain protection treatments for long-lasting results
Associations and certifications
- Prochem Europe
- Cleansmart
- Alltec
What people say
Top class service
Sofas look like new
Excellent every time
Completed the work beautifully
Passionate about your work
Services
Carpet Cleaning
Our professional carpet cleaning service removes deep-seated dirt, kills bacteria, and eliminates odours using hot water extraction. We employ eco-friendly detergents with micellar technology to break down stains without leaving residue. The six-step process includes pre-inspection, vacuuming, stain treatment, and post-cleaning fibre restoration, with optional blast drying available.
Upholstery Cleaning
We clean all fabric types from polyester to cotton velour using non-toxic solutions that sanitise and protect soft furnishings. Our method removes grease and stains while preserving fabric integrity, with optional stain-shield application. The process includes fabric inspection, dry soil removal, and hot water extraction.
Leather Cleaning
Specialist leather and suede cleaning removes stains while preserving material integrity. We use alcohol-based sanitising solutions followed by neatsfoot oil conditioning to prevent cracking. The process includes leather type identification and tailored treatment to maintain finish and durability.
Blast Drying
Our heated blast drying service accelerates moisture removal after cleaning, making carpets and upholstery ready for immediate use. This optional extra uses industrial equipment to reduce drying time to approximately two hours, minimising disruption for clients.
Stain Shield Treatment
Polymer-based stain shield creates an invisible barrier against spills and UV damage. Applied after cleaning, this treatment makes dry soil removal easier and extends the time between professional cleanings. It provides protection against common stains like coffee and red wine.
People
James
Founder
With over 20 years in the industry, James established the company in 2002. He oversees technical operations and ensures adherence to professional standards through continuous training and equipment investment.
Richard
Co-Owner
Joining in 2005, Richard manages day-to-day cleaning operations. His expertise in fabric and leather care ensures clients receive technically proficient service across all specialisms.
Rosie
Operations Manager
Rosie coordinates administrative functions and client communications while assisting with cleaning projects. Her organisational skills ensure smooth service delivery and customer satisfaction.
Questions
Do you offer a satisfaction guarantee?
Yes, we provide a full money-back guarantee. If you're not completely satisfied with our work, you pay nothing.
What areas do you cover?
We serve Salisbury, Romsey, Andover, Winchester, Eastleigh, Southampton, and surrounding areas in Wiltshire and Hampshire.
Are your cleaning products safe for pets and children?
Yes, we use plant-based, non-toxic detergents that are safe for households with pets and children.
How long does carpet drying take?
With standard ventilation, carpets dry in approximately 2 hours. Blast drying is available for immediate use.
Can you remove old stains?
Our pre-spray treatments and hot water extraction effectively tackle most stains, though severe cases may require specialist attention.
Do you clean commercial premises?
Yes, we provide services for both residential and commercial clients across our service areas.
