Business Details
Emergency
services
Resident-Led Property Management Services
Leathermarket JMB is Southwark's largest resident-managed housing organisation, operating 1600 homes between London Bridge and Tower Bridge. Established to empower residents through direct involvement in estate governance, we prioritise financial responsibility while maintaining high service standards. Our team delivers comprehensive property management, including maintenance, service charge administration, and community engagement. With a focus on transparency, we conduct regular estate inspections and publish performance metrics to ensure accountability.Residents shape our priorities through active participation in decision-making processes and local Tenants & Residents Associations. We maintain strict compliance with lease agreements and building regulations while fostering a collaborative environment for tenants and leaseholders. Our five-year strategic framework ensures sustainable operations without exceeding budgetary constraints, supported by annual resident ballots to confirm continued management mandates.
Services
Estate Management
Service Charge Administration
Resident Engagement
Property Maintenance
Leaseholder Support
Highlights and features
- Resident-managed organisation with direct community governance
- Comprehensive estate maintenance and inspection programmes
- Transparent financial management with five-year budget frameworks
- Active tenant participation through local associations and ballots
- Regular performance monitoring with published inspection scores
Services
Estate Management
We provide comprehensive estate management covering 1600 homes across central London. Our services include communal area maintenance, groundskeeping, and enforcement of lease agreements. Regular inspections ensure all properties meet our high standards for safety and cleanliness while addressing resident concerns through structured feedback channels.
Service Charge Administration
Our dedicated team handles all aspects of service charge management including billing, collection, and transparent reporting. We ensure compliance with legal requirements for major works consultations and maintain clear records of all expenditure related to estate maintenance and improvements.
Resident Engagement
We facilitate active resident participation through Tenants & Residents Associations and regular community meetings. Our governance structure includes elected resident directors and annual ballots to ensure all housing decisions reflect local priorities and maintain democratic accountability.
Property Maintenance
Our maintenance services cover both emergency and scheduled repairs across all managed properties. We coordinate contractor services for block exteriors, communal areas, and essential systems while maintaining detailed records of all completed works and ongoing requirements.
Leaseholder Support
We provide dedicated support for leaseholders including guidance on property alterations, subletting regulations, and service charge obligations. Our team assists with lease variations, enforces covenant compliance, and facilitates communication between homeowners and Southwark Council as superior landlord.
Questions
What areas do Leathermarket JMB manage?
We manage 1600 homes across 15 estates between London Bridge and Tower Bridge, covering areas in Borough and Bermondsey.
How can residents report repairs?
Emergency repairs can be reported 24/7 via our out-of-hours service. Non-urgent repairs can be booked through our online system or office during working hours.
How are service charges calculated?
Service charges are calculated based on communal maintenance costs, building insurance, and management expenses. Detailed breakdowns appear on annual statements with consultation for major works exceeding £250.
Can residents influence management decisions?
Yes, through elected representation on our board, Tenants & Residents Associations, and annual ballots determining our continued management mandate.
How often are estate inspections conducted?
We conduct estate inspections monthly, with published scoring for cleanliness, maintenance, and safety across all managed properties.
What support exists for leaseholders?
We provide guidance on lease variations, subletting regulations, and alteration permissions, with dedicated support for service charge queries and covenant compliance.
