Let Us Handle Your Move, So You Can Focus on What Matters.
Nestled on the outskirts of Shaftesbury, Dorset, The Catnap Hotel stands as a five-star, contemporary cattery offering a home-away-from-home experience for your feline family members. Run by experienced and passionate individuals, Rhonda and Paul, who previously served the communities of Dorset, Wiltshire, and Somerset as paramedics, we understand the deep love and responsibility that comes with caring for our furry friends.
Our Philosophy
At The Catnap Hotel, we believe in providing exceptional care, clinical cleanliness, and a loving, nurturing environment for your feline companion. We treat each cat as an individual, catering to their specific dietary preferences, providing stunning garden and countryside views, and ensuring regular grooming and playtime.
What We Offer
- Clinical cleanliness: Our dedicated team adheres to the highest hygiene standards, ensuring a safe and healthy environment for your cat.
- Contemporary cattery chalets: Each cat enjoys a spacious, comfortable chalet equipped with everything necessary for a restful stay.
- Individual attention: We provide personalized care, ensuring your feline friend receives the right amount of playtime, cuddles, and individual attention.
- Expert care: We administer medications if required and can cater to special dietary needs.
Our Mission
Our mission is to create a welcoming and comfortable home-from-home environment where your cat can feel relaxed and loved. We want you to be confident that your feline family member is in the best possible care while you're away.
Our Team
Rhonda and Paul, the proud founders of The Catnap Hotel, are seasoned healthcare professionals with a deep love for cats. Their wealth of experience and unwavering compassion ensure your cat receives the care and attention they deserve.
Summary of Reviews
The Catnap Hotel has received a mixed response from its customers, with one customer having a negative experience and the rest having a positive one.
Positive Feedback
The majority of the customers have given the Catnap Hotel a five-star rating, praising the cleanliness, the care and attention provided to the cats, and the welcoming nature of the owners. Many customers have expressed their satisfaction with the hotel's services, mentioning that their cats were happy, relaxed, and well-looked after during their stay. The owners' attention to detail, including catering to special dietary needs and providing a comfortable environment, has been highly appreciated. Several customers have also commended the hotel's modern facilities and the staff's dedication to ensuring the cats' well-being.
Negative Feedback
One customer had a negative experience with the Catnap Hotel, encountering an abrupt and dismissive owner who seemed unwilling to provide a brochure or discuss the hotel's services on a Sunday. The customer felt that the owner's manner was impolite and lacked tolerance, leading them to decide against leaving their cat at the hotel.
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