Your One-Stop Solution for All Your Waste Management Needs
The Frank Barnes Group is a progressive company that has been established for over 65 years, specialising in a wide range of services including Crane Hire, Hiab Hire, Forklift Truck Hire, Skip Hire, Scrap Metal Merchants, Recycling Aggregates, Machine Removal, Machine Installation, Heavy Haulage, and Waste Disposal. We operate from three sites in the Lancashire area, employing over 80 staff to service contracts and requirements all over the North of England.
Our Services
At The Frank Barnes Group, we pride ourselves on our ability to offer a one-stop solution for all of your needs. Our Crane Hire service offers a full range of mobile cranes, including low access iron fairy's, with accredited helpful operators. We also offer Hiab Hire and Hiab Vehicles for short or long-term rental, Forklift Truck Hire and Rental, Skip Hire, Waste Disposal, Scrap Metal Merchants, General and Heavy Haulage, Machine Removal, Installation, and Dismantling.
Our Commitment to Safety and Quality
At The Frank Barnes Group, we are committed to providing the highest level of safety and quality in all of our services. We hold numerous certifications, including ISO 9001: 2023, ISO 14001: 2023, Waste Carriers License, BMRA Membership 2023, and Alcumus Safe Contractor. We also have a comprehensive range of policies, including Quality Policy, Health & Safety Policy, Environmental Policy, Scrap Metal Dealers License, Waste Handling Policy, and Operators License.
Our Goal
Our goal is to provide exceptional service to our customers, while maintaining the highest level of safety and quality. We strive to build long-term relationships with our customers, and to be the go-to provider of Crane Hire, Hiab Hire, Forklift Truck Hire, Skip Hire, Scrap Metal Merchants, Recycling Aggregates, Machine Removal, Machine Installation, Heavy Haulage, and Waste Disposal services in the North West region.
Overall Experience
The reviews are mixed, with some customers having a positive experience and others having a negative one.
Positive Experiences
- Many customers praised the company's excellent service, competitive pricing, and friendly staff.
- Some reviewers mentioned that the company was reliable, efficient, and professional in their dealings.
- A few customers appreciated the company's flexibility and willingness to accommodate their specific needs.
Negative Experiences
- Some customers had issues with the company's customer service, citing rudeness and unhelpfulness from staff.
- A few reviewers experienced problems with the delivery and collection of skips, including delays and cancellations.
- Some customers were unhappy with the company's pricing and felt that they were overcharged.
Common Complaints
- Poor customer service
- Delays and cancellations of skip deliveries and collections
- Unhelpful and rude staff
- High prices
Common Praises
- Excellent service
- Competitive pricing
- Friendly and helpful staff
- Reliable and efficient delivery and collection of skips
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