Business Details
Trusted Residential Care Home in Wallasey
Victoria House Residential Care has been providing exceptional residential and respite care for over 25 years. Our dedicated team delivers personalised care plans tailored to each resident's unique needs, ensuring a fulfilling and independent lifestyle. We work closely with the Care Quality Commission (CQC) and Social Services to maintain best practices, supported by an external consultancy agency. Our facilities include a spacious Visitor Pod, daily activities, and twice-weekly minibus trips, all designed to enhance residents' quality of life.We follow NICE guidelines and are approved by the British Dietetic Association, offering nutritious meals to meet individual dietary requirements. With 24-hour care services and a Local Authority Standard Fee Structure, we provide transparent, affordable care without additional charges. Our compassionate staff fosters a welcoming atmosphere, treating residents with dignity and respect while supporting families through the transition to residential care.
Services
Residential Care
Respite Care
Dementia Care
Personalised Care Plans
Convalescence Care
Highlights and features
- 24-hour care services provided by trained professionals
- Transparent Local Authority Standard Fee Structure with no additional charges
- Spacious Visitor Pod for safe and comfortable family visits
- Daily activities and twice-weekly minibus trips to stimulate social interaction
- Follow NICE guidelines and British Dietetic Association-approved meal plans
Associations and certifications
- Care Quality Commission
- NICE Guidelines
- British Dietetic Association
What people say
Exceptional level of care
Personalised and holistic approach
Staff treated resident as family
First-class facilities
Highly recommended
Services
Residential Care
Our residential care provides round-the-clock support for elderly individuals requiring daily assistance. Trained staff deliver tailored care plans focusing on independence and dignity. Facilities include nurse call systems, accessible lifts, and regular health professional visits to ensure comprehensive support.
Respite Care
Respite care offers temporary support for families needing relief from caregiving. We provide a safe environment with 24-hour supervision, personalised activities, and medical assistance. This service ensures continuity of care while giving families time to recharge.
Dementia Care
Specialist dementia care includes structured activities to stimulate cognitive function and social interaction. Staff receive ongoing training to address changing needs, while our environment incorporates sensory gardens and memory aids to enhance residents' comfort and engagement.
Personalised Care Plans
Customised care plans address individual health, mobility, and lifestyle requirements. Regular assessments ensure plans evolve with residents' needs, incorporating dietary preferences, medication management, and recreational activities to promote physical and emotional well-being.
Convalescence Care
Post-surgery or illness recovery care includes physiotherapy assistance, wound care, and mobility support. Our team collaborates with healthcare professionals to facilitate rehabilitation while providing emotional support to aid physical and mental recovery during transitional periods.
Questions
What types of care does Victoria House offer?
We provide residential care, respite care, dementia care, and convalescence care tailored to individual needs.
Is Victoria House registered with regulatory bodies?
Yes, we are registered with the Care Quality Commission and follow NICE guidelines for best practices.
How are care plans developed?
Care plans are customised through initial assessments and regular reviews to adapt to residents' evolving needs.
Can families visit residents?
Yes, our spacious Visitor Pod allows safe visits, and families are encouraged to participate in activities.
What activities are available for residents?
We offer daily activities, gardening, quizzes, singing sessions, and twice-weekly minibus trips to local attractions.
Are meals included in the care fees?
Yes, nutritious meals approved by the British Dietetic Association are provided, catering to dietary requirements.
