Where compassionate care meets friendly service
At Victoria House Residential Care Home, we are dedicated to providing exceptional residential care to our residents, ensuring they receive the support and care they need to live a fulfilling life. Our team of highly trained and compassionate staff strive to create a warm and welcoming environment, tailored to the individual needs of each resident.
Our Services
We offer a comprehensive range of care services, including:
- 24-hour care services
- Personalised care plans tailored to each resident's specific needs
- Spacious Visitor Pod for family members and friends to visit safely and securely
- Daily activities and twice-weekly mini-bus trips to promote social interaction and stimulation
- Weekly hairdressing services
- Experienced health professionals visit regularly
- Follow NICE guidelines
- British Dietetic Association-approved meals catering to individual dietary needs
Our Aim
Our aim is to provide a compassionate and friendly service that improves the quality of life of those who require additional care and support. Our exceptional team works tirelessly to meet the unique needs of every individual resident, ensuring you can rest assured your loved one will be in safe hands with us.
Residential Care
At Victoria House Residential Care Home, we specialise in offering elderly care, promoting independent living amongst our residents. We conduct a wide range of interesting activities and events to promote social interaction and stimulate minds. Our experience has enabled us to understand that each resident has different interests and abilities, and so all our activities and programmes are designed accordingly.
Respite Care
When it comes to respite care services, we provide excellent amenities for all our residents. Our team of qualified and friendly staff not only take care of your loved one's health but will also lend emotional support to make them feel comfortable and happy throughout the duration of their stay with us.
Resident Services
We provide a comprehensive range of care services, including meal preparation, personal hygiene support, medication administration, laundry, and ironing. Our highly trained staff treat all our residents with respect and dignity, whether they're permanent residents or only with us for a short time, meaning you can have peace of mind knowing that your loved one's welfare is in safe hands.
Care Experiences at Victoria House
Positive Reviews
The majority of reviewers have had a positive experience at Victoria House, with praise for the exceptional level of care provided to their loved ones. The care staff are commended for going the extra mile and providing personalized and holistic care that meets the residents' needs. The facilities and activities are also enjoyed by the residents, with one reviewer mentioning a successful 90th birthday party organized by the care home. The staff are described as lovely and caring, with one reviewer stating that the resident considered the staff as family.
Negative Review
However, one reviewer had a negative experience, describing the care home as "awful" and stating that their husband was subjected to a loud and disturbing environment, with an older woman screaming, which caused him distress.
Be the first to review Victoria House Residential Care.
Write a Review
